VOICE IN THE CLOUD TELEPHONY AS A UTILITY SERVICE !

1. VOICE IN THE CLOUDTELEPHONY AS A UTILITY SERVICE! Eric Schmidt, Solution Architect, State of Ohio Dave Absalom, Solution Architect, CBTS

2. The Big Switch • Today we install phone systems on-premise; tomorrow that will be unnecessary • Tomorrow is Today! • Why are we all still in the phone business? The Big Switch, by Nicholas Carr describes how IT is becoming a utility service Yesterday we hired ‘VP’s of Electricity’; today that would be unnecessary

3. Benefits of Cloud VOIP • Reduced… • Capital cost for voice infrastructure • Cost of upgrades and licensing • Requirement for data center space • Dependency and cost of VOIP staffing • Time spent on MACD and support • Increased…. • Leveraging of current IP network investment • Predictability of monthly cost of telephony • Cutting-edge technology • Speed to new features • Time to focus on your business!

4. Welcome to NGTS! What is Next Generation Telephony Solution (NGTS)? Cloud based VoIP and Unified Communications solution Open to state government, local government, K-12, and state supported higher education Hosted and provided by CBTS, a 140 year old Ohio-based company Contract can be extended for up to 10 years Highly redundant and delivered via OARnet

5. NGTS Overview

6. What’s in the box? Integrated Voice Mail and Messaging IP Communications P2P and Multipoint Video Audio Conferencing Mobility Contact Center

7. Cost Savings and Predictability? Predictable monthly cost Low monthly pricing per endpoint (Basic or Enhanced) Tiered pricing – the more that use it, the lower the price goes for EVERYONE! All of Ohio is a local call $.012 per minute for long distance outside of Ohio Basic service includes point to point video No install or MACD charges

8. Tiered Pricing / Statewide Savings! The monthly cost per endpoint decreases with the number of users 10K Endpoints 20K Endpoints $13 30K Endpoints $12.86 40K Endpoints $12.73 50K Endpoints $12.61 200K Endpoints $12.47 $11.53 Tiered Pricing

9. Basic and Enhanced Profiles Enhanced • Multipoint Video Conferencing • Informacast Messaging • IP Softphone • Multi-Device / Mobility ‘Video’ is the new ‘voice’! Basic • Dial tone and VoiceMail • Voicemail Notification and/or .wav • Single Number Reach • Corporate and Personal Address Book • Speed Dials/Call History • Point to Point Video • Audio Conferencing • Phone customization • ACD / Auto Attendants • Enhanced 911 • Encryption

10. There’s more! ADA Compliance: Accessaphone provides accommodations for those with hearing or visual impairments Enhanced 911 Features Informacast emergency notification system Call centers / Call Recording Verasmartcall detail reporting Audio conference bridges Local self service tool Attendant Console

11. It’s online now! 14,000 users already on the system including multiple state agencies and universities 50,000 users expected by end of year 2014! • Pricing decreases at 20K users and again every 10K users! Gets you out of the phone business and back to your own business!! Proven Powerful Competitive Smart!!!

12. Questions? Let’s get you out of the phone business, and back to your own business!