Masergy Delivers Global Virtualized Network Solutions Customized for the Enterprise

2. Masergy Delivers Global Virtualized Network Solutions Customized for the Enterprise • Serving 4000+ customer locations in 63 countries • Targeting Fortune 400-5000 • Extension of customers’ IT departments • IP-based global network platform & proprietary software solutions yield customer OPEX & CAPEX savings

3. What Makes Masergy Different? Global Delivery • Pure MPLS network platform • Industry-leading global SLA • Six levels of QoS always available • Multiple virtual connections on a single circuit • Built for real-time application transport

4. What Makes Masergy Different? • Worldwide network spanning: • Over 4,000 customer locations • 63 countries on 6 continents Over 100 global access partners managed by team of experts with local market knowledge Pure IP MPLS network for unsurpassed performance, backed by industry-leading SLAs 29 Core Network Hubs and 175 Aggregation Hubs

5. What Makes Masergy Different? Global Delivery • Pure MPLS network platform • Industry-leading global SLA • Six levels of QoS always available • Multiple virtual connections on a single circuit • Built for real-time application transport Visibility & Control • Cloud-based network management – no capital or maintenance expenses • Real-time dynamic bandwidth allocation • Award-winning cloud-based traffic monitoring tool

6. What Makes Masergy Different? Global Delivery • Pure MPLS network platform • Industry-leading global SLA • Six levels of QoS always available • Multiple virtual connections on a single circuit • Built for real-time application transport Visibility & Control • Cloud-based network management – no capital or maintenance expenses • Real-time dynamic bandwidth allocation • Award-winning cloud-based traffic monitoring tool Customer Experience • All customer support calls answered by tier one engineers • Single point of contact for global installation and activation • Defined and meaningful service escalation process • Proactive notification of service issues • Superior customer experience

7. Qualifying Questions for Partners • Does your network include geographically dispersed locations (domestic and/or international)? • Do you see value in being able to combine both layer 2 (VPLS/VPWS) and layer 3 (MPLS/ Internet Connectivity) services over the same circuit? • Do you operate in a dynamic business environment which could benefit from real-time visibility and bandwidth on demand? • Would you drive cost efficiencies if your enterprise WAN was delivered as Ethernet interfaces ubiquitously around the world? • Are you looking for a better customer experience than your current network solutions provider can offer? • And…

8. Qualifying Questions for Partners • Does your network include geographically dispersed locations (domestic and/or international)? • Do you see value in being able to combine both layer 2 (VPLS/VPWS) and layer 3 (MPLS/ Internet Connectivity) services over the same circuit? • Do you operate in a dynamic business environment which could benefit from real-time visibility and bandwidth on demand? • Would you drive cost efficiencies if your enterprise WAN was delivered as Ethernet interfaces ubiquitously around the world? • Are you looking for a better customer experience than your current network solutions provider can offer? • And... • Does your application environment include real time and/or mission critical applications such as Unified Communications, HD video/Telepresence, ERP, SAP, VDI or CRM?

9. Are You Facing These Challenges? Direct competition from the carrier’s direct reps Poor implementation by carrier Lack of involvement with carrier communications No timely presales support.

10. Are you an expert on any of this? • SIP trunking • PBX integration • Cloud Communications Enterprise voice is not plug and play.

11. Introducing Global Cloud Communications GCC combines experience and technology to provide a customized hybrid voice solution for your client’s business. We provide as part of the pre-sales phase • Technical sales support • Sales Engineering Integrated Sales model-no protected enterprise customer lists How involved do you want to be? • Presales • Implementation • Post sales Consultative approach Engineering expertise Global network Intelligent SIP Trunking Custom Deployment Strategy Hosted UnifiedCommunications Global availability of all services Video, Presence, Conferencing, Call Recording, Call Center Upgrade to HD Polycom handsets Global private dial plans Optional Auto Attendants and Call Center Improved business continuity and network utilization while retaining legacy PBX MOBILITY – BYOD to access business calling plans and features

12. Hitting the Target Sweet Spot What phone system(s) do you have in place today? How many locations and user count per location? What are some of the pain points you have with their existing system? Are you looking for certain feature enhancements? What is your long term goal for communications? How is the current system managed and monitored? Are you looking to integrate in existing or future business applications (e.g. CRM)? Integration 1000+ Seats Productivity Customized Sale Transactional Sale 100-1000 Seats < 100 Seats Cost / Bundles < 10 Seats

13. Engagement Process • Partner/GAM provide product sheets, general pricing and basic discovery questions to qualify the customer. • Partner contacts their GAM first for any questions. • GAM/Partner engages SE and the Voice Sales Overlay • Voice Sales Overlay process: • Partner/GAM sets up a more detailed discovery call. This call will include the SE on the account. This can be the hand off point to the Sales Overlay if appropriate. • SE on the call to determine if there are any network changes required. • Sales Overlay provides quote, POC outline and SOW if there is one • Upon execution of contract, Sales Overlay conducts a kick-off call with Customer and Broadcore Project Engineer for order or POC. • Broadcore PE begins customer implementation