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Introduction

Introduction. This project has the purpose to show politely speaking rules. It has been made between two high schools: IES Playa San Juan (Spain). Milli Piyango Anatolion High School (Turkey). Index. Greeting and saying goodbye Enter the name of the caller Introducing people.

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Introduction

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Presentation Transcript

  1. Introduction • This project has the purpose to show politely speaking rules. • It has been made between two high schools: • IES Playa San Juan (Spain). • Milli Piyango Anatolion High School (Turkey).

  2. Index Greeting and saying goodbye Enter the name of the caller Introducing people. Requests and invitations. Complaints and protests. • Cristicism. • To excuse • Compliment, congratulation and condolence. • Expressing gratitude. • Aggressiveness control an attenuation of the disagreement.

  3. Greeting and saying goodbye • It is an important rule that we must obey. • We have to greet when we meet a partner or a teacher. • In Turkey, men greet before women. In Spain people kiss on both cheeks if they haven't seen each other for a long time.

  4. Caller’s name • It is polite to introduce the caller’s name during the conversation. • If the caller prefers : • We can use the nickname • We can use Mister, Miss… • When people don't have much relationship it has to be used “usted” (third person of the singular)

  5. Introducing people • To introduce ourselves, we use different levels of cordiality. It depens on the person to whom we are speaking. • We kiss on both cheeks or handshake. • We use expressions as: • Hi, I am…

  6. Requests and invitations • They have to be done in a calm and appropiate moment. • With authority we must give explanations. • To refuse an invitation we must do it politely, trying not to offend the other person

  7. Complaints and protests • A complaint is: • A sign of pain, pity, dissatisfaction… • A protest is: • A sign that shows mainly dissatisfaction .

  8. Criticism • It is the expression of a feeling about something (a task, a job, a work art…) • It can be: • Positive • Negative • We have to avoid hurting the other person’s feelings.

  9. To excuse • We have to excuse ourselves when: • We consider that we have done something wrong. • We cause a trouble to someone or something. • Using gestures helps.

  10. Compliment, congratulation and condolence • They show the appreciation of people when someone suffers or they do something right. • We congratulate: when somebody has done a good work, in celebrations… • To show or offer someone’s condolences is to cheer the other person up.

  11. Gratitudes • When a person does something for us, we must thank it. • If we know the person’s name, we have to mention it.

  12. Aggressiveness control an attenuation of the disagreement. • Controlling the aggressiveness is very important • If we are aggressive, it would be more difficult that people agree with us. • To attenuate the disagreement we must: • Listen to others. • Reach a common idea where everybody will be flattered

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