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Explore the fundamentals of Six Sigma, how it works, its benefits, and the reasons for its success. Discover how to become a competitive player in business through effective problem-solving techniques.
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Symbol Used: The often-used six sigma symbol. The 18th letter of the Greek alphabet Six Sigma stands for Six Standard Deviations. Sigma is a letter used to represent standard deviation in statistics.
What is Six Sigma? • Six Sigma is a set of practices used to systematically improve processes by eliminating defects. • Method of improving Key Process. • A continuous philosophy used for improvement. • The term "Six Sigma" refers to the ability of highly capable processes to produce output within specification. • An organized process, structured for analysis of data.
Who invented Six Sigma? • Bill Smith is known as the father of Six Sigma. • "Motorola invented Six Sigma, registered and trademarked it and have learned a great deal about it over the last 15 years. • He became the first winner of Malcolm Baldridge quality award in 1988. • Companies like Amazon.com, Bank of America, Ford, Dupont, Honeywell international, US Navy, Us Army, Canada Post & many more are using Six Sigma. • Eventually Six Sigma evolved and applied to other non manufacturing processes. • Now a days you can apply Six Sigma to many fields such as Services, Medical and Insurance Procedures, Call Centers.
When to use Six Sigma? • Problems are faced at common factor and no solution is been seen. • When other problem solving methods fail. • In any complex situation where we find no quality work done. • Loss of Business.
Why to use Six Sigma? • To define the process of problem solving. • Proven method to solve problems. • Consistency with results. • It gives support right from the bottom line to the top line management.
How does Six Sigma Works? • 3 level of belts – based on the level of competence in understanding and applying related tools. • Green Belt – Basic analytical tools, work on less complex projects • Black Belt – Emphasis on application and analysis, they work project with help from green belts. • Master Black Belt – Understands applications and statistical theory behind application. • Train other belts. • Lead project reviews • Definition of these 3 belts can differ from organisation to organisation.
What are Benefits of Six Sigma? Six Sigma ensures and add values to: • Excellence in business, • Customer satisfaction, • Improving and maintaining profits, • Increasing quality, • Reducing defects and high quality oriented process. • It decreases the gap between the customer need. • It provide satisfaction about a product to the changing trends.
Reason for Success: • The way the program pin points the root problem by using a process called the Five Why’s. • The five Why’s are a process of discovering the root cause of a problem by following a process that will result in revealing a single changeable root cause. • The Five Why’s are perhaps easier to understand in a colloquial situation. • By using this 5 Why’s we can reduce the problem to its single root cause can be effective.
Conclusion • Six Sigma training can teaches us techniques that will allow us to streamline our business and our life. • Six Sigma will make us a competitive player on the business scene in a way that no other training can. • It won’t take years of training or a graduate school degree. • The tools and techniques we need is to turn around our life, our career, and our business. • Six Sigma can be learned in just a few weeks of training from a friendly and helpful instructor who has walked in your shoes.
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