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risk management 101 measuring, managing & monitoring risk: a km approach kmworld09. dave.pollard@gmail.com. why should km care about risk?. “The purpose of knowledge management is to provide support throughout the organization for improved:
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risk management 101measuring, managing & monitoring risk:a km approachkmworld09 dave.pollard@gmail.com
why should km care about risk? • “The purpose of knowledge management is to provide support throughout the organization for improved: • decision making [strategies, risk management and resource allocation], • [conversation, collaboration] and innovation • “This is achieved through the [enablement] of human intuition and experience…” :: definition of Dave Snowden [and Dave Pollard]
the purposes of risk management (stuff that keeps executives awake at night) (= ‘problems’ management is prepared to invest in)
internal risks FRAUD REPUTATION CRISIS LITIGATION GOVERNANCE FAILURE SUPPLY COST/INTERRUPTION COMPLIANCE FAILURE Severity ($) MARKET SHIFTS SECURITY FAILURE DEBT COST/AVAILABILITY SYSTEM FAILURE COMPETITIVE THREATS LABOUR DISRUPTION INSURANCE COST/AVAILABILITY Likelihood (%)
risk response strategies AVOID SHARE ADAPT Consequence ($) ACCEPT REDUCE Likelihood (%)
risk management action plan for knowledge management leaders
the coso model: exec summary: http://www.coso.org/Publications/ERM/COSO_ERM_ExecutiveSummary.pdf the coso model: full publication ($75): http://www.coso.org/guidance.htm davos: external risks: http://www.weforum.org/en/initiatives/globalrisk/Reports/index.htm new challenges in rm & sustainability: http://www.accountingforsustainability.org/files/pdf/CICA%20-%20A%20Holistic%20Approach%20Report.pdf further learning: resources dave.pollard@gmail.com