When the unintended happens…

1. When the unintended happens… Create an effective Action Plan

2. We Care Missing employees = increased risk Efficiency It is personal Budget Strain

3. What’s the … ?

4. Discuss the key elements to an effective action plan • Work session: • Analyze Case Study • Identify Root Causes and Risks • Construct an Action Plan • Group Discussion • Measuring success • Adding adjustments

5. A safety Action Plan is simply, taking knowledge from a past incident and moving it forward to prevent future incident or injury. It is not…

6. Key elements: • Relevant • Possible • Team process • Measurable • Adjustable • Communicated effectively

7. It must not be…

8. Relevance

9. Relevance

10. What are the root causes of the incident you are addressing? • Environment • Tactical Choice • Policies and SOPs • Tools, Knowledge, and Skills • Conflicting Values/Priorities • Institutional Practices

11. CASE STUDY #1 • A 3rd year mechanic was tasked with repairing a small metal part inside the cabin of a groomer. The job was thought to require some welding. This mechanic did some welding in another job years ago. The task also required the mechanic to lay on his back in a small portion of the Cat that did not allow much movement. The welding task took approx. 40 minutes to complete. After the mechanic was satisfied with the completion of the job, he backed the Cat out into the parking area outside of the shop. When he exited the Cat he became dizzy and nauseous. He reported feeling ill to his Supervisor who suggested he go to the Ski Area clinic for evaluation.

12. Root Causes Tools, Knowledge, Skills:__________________________________________________________________________ 2. Policies and Procedures:___________________________________________________________________________ 3. Conflicting Values:________________________________________________________________________________ 4. Tactical choices:__________________________________________________________________________________ 5. Institutional Practices:____________________________________________________________________________

13. Fill in your analysis on root causes with the form provided • Discuss with the group

14. Key elements: • Relevant • Possible • Team process • Measurable • Adjustable • Communicated effectively

15. Risks???

16. Identify the risks: Solve for the risks with the “Hierarchy of Controls”. Wha????

17. Hierarchy of Controls Move the broken part to a welding cage. Most Effective Choose not to weld. Can a new part be ordered? Open all doors and provide air sufficient circulation. All welding performed outside of welding cage must get JHA with Sup. Provide respirator appropriate for HAZMAT exposure. Least Effective

19. What are the root causes identified? What is the goal of the Action Plan? Who will be responsible for constructing the plan? How will you reach the goal? (This is the meat of your plan): Refer to Heirarchy of Controls When will the Action Plan be complete? (This is your timeline): How will the plan be communicated? (Teamwork!!!) How will you measure success? Incident rate, good communication, etc.

20. Key Elements: • Relevant • Possible • Team process • Measurable • Adjustable • Communicated effectively

21. Make it relevant! Create Involvement opportunities Emphasize the benefits Create plans that can be completed in a timely manner Practice makes perfect

22. Possible

23. Team Process

24. Measurable

25. Adjustable

26. Communicate Interactive: It goes both ways Informative: What they need to know Positive: Make it personal Productive: Should support your goal

27. Communication Loopholes

28. What are the root causes identified? What is the goal of the Action Plan? Who will be responsible for constructing the plan? How will you reach the goal? (This is the meat of your plan): Refer to Heirarchy of Controls When will the Action Plan be complete? (This is your timeline): How will the plan be communicated? (Teamwork!!!) How will you measure success? Incident rate, good communication, etc.

29. Questions, Feedback, Thoughts, Jokes??? Thank you

30. Bonus Round!!!! Pre-Job Briefing

31. The Pre-Job Briefing Date:_____________ Task:__________________________________________________________ Staff:_______________________________________________________________________________ ___________________________________________________________________________________ Tools, Knowledge, Skills:__________________________________________________________________________ 2. Policies and Procedures:___________________________________________________________________________ 3. Conflicting Values:________________________________________________________________________________ 4. Tactical choices:__________________________________________________________________________________ 5. Institutional Practices:____________________________________________________________________________ Actions needed:___________________________________________________________________________________ Communication plan:_______________________________________________________________________________

32. Thank you!! Trish Reynolds, Sr. Mgr. Health and Safety, Breckenridge Resort, PReynolds@vailresorts.com, 970-389-6763