Client Experience

1. Client Experience Damian Leibaschoff Support Escalation Engineer Microsoft Becky Ochs Program Manager Microsoft

2. Client Experience Vision Client Experience Features Remote Web Workplace Internal Website (Companyweb) Windows Vista SBS Gadget Office Live Integration Administering Client Experience Domain join (http://Connect) Questions Agenda

3. Client Experience – Vision • Deliver easy to use I-worker tools and make them easy to administer • Help SBS Customer to drive revenue by helping them connect with customers • Access business data, e-mail, desktop anytime, anywhere (RWW, OWA, SharePoint, connect to computer) • Communicate and share information effectively with colleagues, clients and partners (SharePoint, Office Live workspaces) • Grow business by provisioning public website with Office Live and drive revenue by marketing and advertising online using Office Live • Simple, task oriented management tools (adding PCs to the network)

4. Remote Web Workplace OWA Connect to Computer Companyweb (SharePoint version 3) E-mail enabled document libraries Inbound fax routed to SharePoint Links Gadget Administration tools Connect Computer Customizing Remote Web Workplace Deploying the Links Gadget Client Experience Features

5. Remote Web Workplace Demo

6. Company Web • What’s new • Windows SharePoint Services version 3 SP1 • Secure SSL access on TCP/987 • What’s improved • New home page layout and defaults • And there is always the standard • Inbound fax routing • E-mail routing @companyweb • Distribution list archiving

7. New feature in SBS 2008 Deployed to client desktops Contains links to OWA Companyweb Remote Web Workplace Set of organization links (administrator configures) Administrator links (administrator configures) Links Gadget

8. Managing The Client Experience • Customizing Remote Web Workplace • Office Live integration • Managing Links Gadget

9. Adding A Client To The Domain • http://connect • Pre-requirements • At or above: Windows XP SP2, Windows Vista RTM, 2003 SP2, 2008 • Windows Vista Update KB930955 or Windows Vista SP1 • Framework 2.0 • DHCP server providing proper IP and suffix • Profile migration • No domain profile migration • No private profile migration

11. Ability to sign up and create public website for the business, hosted at Office Live Collaborate and share with customers and partners through workspaces at Office Live Drive business revenue through advertising using Office Live Understand and increase marketplace awareness through website reports Office Live Integration

13. Windows Sidebar Gadget • Windows Vista only • Windows XP users can use Remote Web Workplace for a similar link experience • Customizable • Sections, permissions, links, and titles • Links section shared with Remote Web Workplace

14. Summary • Use Connect Computer to streamline your client deployments in a new installation • Remote Web Workplace enables I-worker productivity outside of the office • Use a trusted certificate or distribute Take-Home-Configuration-package to address browser security warnings • Use the Gadget for a one-stop location of I-worker tools and link resources • Use fax routing to get faxes direct to the recipient

15. Partner Overview Partner Profile TAP Customer Profile Robby Gordon Motorsports 40 employees NASCAR® driver and team owner Need access to data from everywhere, including the racetrack (which has limited connectivity) How will SBS 2008 help Remote web workplace Windows SharePoint Services Windows Mobile 6 • Success Computer Consulting • Minneapolis, MN • 20 employees • 250 active customers • Focused on small business with 10 to 50 users • Solutions focused on managed services, SBS, and SharePoint • Microsoft Gold Certified Partner

16. A Real-World Perspective • SBS gives us the opportunity to “E-Myth” our SBS business • New product – new opportunity to define best practices • Answer file is key – plan ALL of your deployments now • Migration process is a labor-saver • Learn the migration process – don’t do a clean install every time • The migration process is transparent to clients • Prepare for SBS 2008 benefits NOW – get ready! • SBS 2003 sales should be Open Value or Open Business + SA • Start to define your implementation practices in advance – structured, repeatable process • Prepare your clients and schedule SBS 2008 migrations in advance

17. The information contained in this presentation relates to pre-release software product, which may be substantially modified before its first commercial release. Accordingly, the information may not accurately describe or reflect the software product when first commercially released. This presentation is provided for informational purposes only, and Microsoft makes no warranties, express or implied, with respect to this presentation or the information contained in it. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.