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Leading times in changing times: Recruiting, retaining & motivating diverse generations<br>In a world of flat structures and consultative practices, coaching and mentoring has replaced commanding and controlling. This session delivers the latest findings on how to effectively motivate and lead teams in these 21st Century times. It provides an overview of the world’s best HR practices for today: from attracting and engaging with the globally-minded millennials to management practices that connect with an intergenerational workforce.
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LEADING TEAMS INCHANGING TIMES Mark McCrindle California Transit Association’s 49th Annual Fall Conference and Expo Thursday 13 November 2014
GENERATIONAL CHALLENGES Q. Which of the following generations create the biggest communication and engagement challenge for you currently as: Staff Members? 80% #1 65% #2
GENERATIONAL CHALLENGES Q. Which of the following generations create the biggest communication and engagement challenge for you currently as: Staff Members? End Customers / Users? 80% #1 #1 #1 65% #2
TRANSIT: 2020 *rate of 9 or 10
CHALLENGES *Significant or somewhat
Mark McCrindle mark@markmccrindle.com