Troubleshoot Outlook inbox not updating

1. Troubleshoot Outlook Inbox Not Updating: Easy Guide Is your Outlook inbox not refreshing automatically? Don’t Worry, this guide will help you to troubleshoot the Outlook Inbox not updating error. Most of the time this problem is faced by the user when something is wrong with their device, Outlook client, profile, or data file. But, these issues can be fixed following some easy troubleshooting steps. In this guide, we are sharing some quick fixtures that will help you to get rid of the issue. Why Is My Outlook Email Not Updating? Users come across the issue of the Outlook not updating erroron their device due to a plethora of possible reasons. Here are the most common ones:         Poor network connection Damaged or corrupted PST file Disabled auto-update feature Slow refreshing rate of your inbox Synchronization issue between offline and online items Incorrect email settings Inconsistent Outlook data file Oversized local cache Now that you know the possible root causes behind the Outlook Not Updating Inbox error, let’s move forward and know about the troubleshooting steps that can help to fix the error. To address the issue of Outlook not updating, follow these instructions:

2. Outlook Inbox not updating: Troubleshooting Steps Clear Offline Items To address any synchronization issues between offline and online items, you can clear offline items to fix the Outlook Inbox not updating issue.       Open Outlook. Go to the Inbox. Right-click on the folder from which you would like to remove the offline items. Go to the "Properties" section using the drop-down menu. From the General tab, select the option "Clear Offline Items" Click OK, and then OK again when a warning dialog box appears to confirm your choice. After completing these steps, check if the issue has been resolved. Delete OST Files If you have damaged or corrupted PST files, you may encounter the Outlook not updating issue. In such cases, try deleting OST files to see if it resolves the issue.      Make sure you have exited your Outlook account and closed the program. Press the Windows key and R, this will open the Run box. Type "%LOCALAPPDATA%\Microsoft\Outlook" and press Enter. The Outlook folder window will appear. Delete the OST file with the Right-click on them. Increase the Inbox Refresh Rate Your Outlook may not perform well due to the slow refreshing rate of the inbox. To increase the rate, follow these steps:        Open Outlook and go to File. Here, click on the Options. Open the Advanced tab. Tap on the Send/Receive tab . After this, scroll down and click on the “Group” section. Tap to access the Send/Receive Groups drop-down box. From here, select the "Define Send/Receive Groups." Click on All Accounts and then check the option to "Schedule an automatic send/receive every [X] minutes" to choose how often you want the app to update the folder. Save your choice and close the window.  Note: This process applies to Outlook 2007 and older versions. Update Outlook App on Mobile Device If you're using the Outlook app on your mobile device, check for updates:

3.   Tap to open the supported App Store. Search for the Outlook app and see if any available updates are displayed. If so, follow the instructions to complete the update. Take Away We hope that after reading the above guide you will be able to fix the Outlook Inbox Not Updating error on your device. The guide highlights all the possible reasons behind the issue and troubleshooting steps to fix them. But, if you are still unable to find new emails on your Outlook inbox, we recommend you to contact the experts and get professional assistance to find and fix the error. Just make sure that your device is connected to the internet while using the Outlook service. You can also try deleting the old emails.