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Ratiwan Watanasin. Marketing. What do marketers need to know? to do? to be?. To KNOW. Unstable Environment. VS. Management Addiction to. Superior Performance. CHALLENGE...1. Discussion 1: What did you learn from JIGSAW?. Reputation. Personnel. Objectives & Goals. Knowledge.
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Ratiwan Watanasin Marketing
What do marketers need to know? to do? to be?
To KNOW Unstable Environment VS Management Addiction to ... Superior Performance
CHALLENGE...1 Discussion 1: What did you learn from JIGSAW?
Reputation Personnel Objectives & Goals Knowledge Partners & Network TIME….. Other resources
Reputation E E Knowledge M a r k e t i n g Objectives & Goals TIME….. Market E E Personnel Other resources E Partners & Network E? E
To DO Competition Trap Win- Lose Win-Win?
Competitive Advantage To BE with Ethical Marketing
Discussion 2: What do u think when u hear the word "Marketing"?
What is.. Marketing?
Marketing... A social and managerial process by which individuals and group obtain what they need and want through creating and exchanging products and value with others. Kotler & Armstrong 2000
Marketing... A total system of business activities designed to plan, price, promote, and distribute want-satisfying products to target markets in order to achieve organizational objectives. Etzel, Walker & Stanton 2001
Marketing... The process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create exchanges that satify individual and organizational goals. Lamb, Hair & McDaniel 2002
(Target) Market... The set of actual and potential buyers of a products. These buyers share a particular need or want that can be satisfied through exchanges and relationships. Kotler & Armstrong 2000
(Target) Market... People or organization with wants to satisfy, money to spend, the willingness to spend the money. Etzel, Walker & Stanton 2001
(Target) Market... People or organization with needs and wants and the ability and willingness to buy. Lamb, Hair & McDaniel 2002
Products & Services Value, Satisfaction & Quality Need, Want & Demand Exchange, Transactions & Relationships MARKETS
Need = going to school/ safety Want Demand = what fits need &
Satisfaction What is the heart of "Marketing" ? Cost
Marketing Satisfaction Style 'Brand' Personality & Images Distraction Divorce Relationships
Share of wallet Share of heart Share of voice Share of market
Production Product Selling Marketing Societal marketing
Marketing VS Selling Long-term relations Value-based Short-term result Quantity-based
Market-oriented VS Customer-led Creativity & Innovation Customer as partners
Who are good marketers? Knowledge & .... Psychology Ratiwan Watanasin