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Vehicle Service Information:

Learn about vehicle service information sources like service manuals, VIN, emissions control labels, and more to ensure repairs are done right the first time. Discover how ASE certification can benefit professional technicians.

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Vehicle Service Information:

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Presentation Transcript

  1. Vehicle Service Information: “Fixed right the first time!”

  2. Vehicle Service Information: “The Plan for today” • Classroom activity: Background information • Lab: Student activities • Wrap-up: “What have we learned”

  3. Vehicle Identification Number • Top of dashboard cover • Drivers’ side ‘B’-post • Floor in front of drivers seat • Engine compartment bulkhead

  4. Engine and emissions information • Vehicle Emissions Control Information Label • Located under the hood.

  5. Engine number

  6. Vehicle Owner’s Manual • Info for new owner’s ‘first-drive’ • Helpful to confirm systems normal operation

  7. Manufacturer Service Manuals • Specific to a vehicle • Designed to be used by dealership technicians

  8. General service and repair information Intended for the ‘do-it-yourselfer’ ‘Generic’ Service Manuals

  9. Professional trade magazines • Intended for the automotive repair professional • Contains unbiased information

  10. Electronic Service Manuals • DVD or CD-ROM electronic format • Allows for storing large amounts of information

  11. Web-based Service Manuals Subscription allows downloading of service information- pdf format

  12. Technical Service Bulletins • Field repair information not in Service Manuals • Also contains campaign and recall information

  13. Hot-Line services • Provides information and help for unique service and repair needs • These groups have vast data bases of information available.

  14. Wrap-up: What have we learned? Vehicle information • Vehicle Identification Number (VIN) • Vehicle Emissions Control Information label (VECI label) • Engine numbers

  15. Wrap-up: What have we learned? Vehicle service information sources • Owner’s Manual • Professional trade magazines • Service Manuals • Technical Service Bulletins (TSB’s) • Hot-Line services

  16. Wrap-up: What have we learned? Good service information helps support “fixed right first time!”

  17. ASE certification • 8 component group areas • Vehicle service information applies to all 8 areas • Certification provides credibility for today’s professional technicians

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