How to successfully drive projects ? UIC Safety seminar Paris – 14 September 2004

1. How to successfully drive projects ? UIC Safety seminar Paris – 14 September 2004 Patrizio Grillo, Principal Administrator “Railway Transport and Interoperability” Unit

2. How to successfully drive projects with specified performance and safety levels, involving stakeholders with different language and cultural backgrounds, coming from various organisations whose roles and responsibilities must be taken on board, while ensuring effective integration of these projects and the corresponding safety management systems

3. Theme • How to drive projects • With specified performance and safety levels • Involving stakeholders of different language • And different cultural background • Whose roles and responsibilities must be taken onboard • Effective integration of projects • And corresponding safety management systems

4. How to drive projects • Some general principles • One project manager • One clear mission • One clear planning • Enough resources • Human • Logistics • Budget • Human resources organized in a team (again with clear roles …) • Railway projects • Building infrastructure • Building rolling stock • Developing a new a point to point service • …

5. With specified performance and safety levels • If performance and safety levels are set … • How to define performance levels • In the case of MR/INFRA projects, clear TOR are needed • TSIs being developed • How to define safety levels • Where safety levels clearly defined until now ? • A common approach is needed • Results of SAMRAIL • Future work of the Agency

6. The Second Railway Package Directive on railway safety: n° 2004/49/EC • Sets up a framework for the development of common approaches to rail safety and for maintaining safety levels : definition of Common safety indicators, Common safety methods and targets • Requires the creation of safety authorities • Establishes the principle of independent safety investigation in the event of accidents and incidents

7. A common approach to safety New provisions for safety certification a Community valid part a national part, but harmonisation of requirements by 2009 Requirements on Safety Management Systems (SMS) Common Safety Indicators (CSI), Common Safety Methods (CSM), Common Safety Targets (CST)

8. Safety certification of RUs and IMs SAFETY DIRECTIVE SAFETY CERTIFICATE SMS EU Validity STAFF ROLLING STOCK MS Validity No rules National rules EU rules (« CE », …)

9. Samrail – Outputs • SMS guidelines • CSM for European railways • Acceptable Risk Levels and risk apportionment • Harmonised I&A reporting system for EU railways • Rule management framework for Railways

10. SAMRAIL Preparing guidelines and tools SMS guidelines Directive transposal SAMNET Validating guidelines and tools AGENCY Transforming guidelines/tools in proposals to the Commission CST/CSM adoption Safety Certificationguidelines Collection of CSI Developing CSM and CST 2003 2004 2005 2007 2006 2008

11. Involving stakeholders of different language • This is an old problem… • …but no real good solution ! • Our experience • The experience of AEIF • Language is not a product • Language is not a compilation of words • The same word can have different meanings ! • Operation TSI dealing with • Language of documents for the driver • Language of communication • Level of competence

12. And different cultural background • Different cultural background means • Different attitude towards hierarchy • Different attitude towards rules • Different attitude towards standards • Different attitude towards how to solve a problem • Different attitude towards customer • Different attitude towards role of the Authority • Different attitude towards IM/RU relationship • Different attitude towards manufacturer • Theses differences will always jeopardize projects UNLESS clear TOR and working methods set from the start of the project • example

13. Whose roles and responsibilities must be taken onboard • They can not be taken on board progressively • They must be defined and taken onboard at the start of the project

14. And corresponding safety management systems • Taking into account SMS will be much more easy in the future • SMS principles: see annex to the safety directive • SMS guidelines developed by SAMRAIL

15. Safety Management System (1) Basic elements: (a) a safety policy; (b) qualitative and quantitative safety targets and plans for reaching the targets; (c) procedures to meet technical and operational standards; (d) procedures and methods to carry out risk evaluation; (e) programmes for training of staff and systems to ensure that the staff's competence is maintained;

16. Safety Management System (2) (f) provision of sufficient information within the organisation and between organisations; (g) procedures and formats for how safety information shall be documented; (h) procedures to ensure that accidents, incidents, near misses and other dangerous occurrences are reported, investigated and analysed; (i) plans for action and alert and information in case of emergency; (j) provisions for recurrent internal auditing of the safety management system.

17. How to drive projects • Good project manager • Clear mission • Adequate resources • Toolbox: • TSIs • CST/CSM • SMS • Quality standards