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UCB, Inc.

August 2012. UCB, Inc. Intelligent Account Receivable Solutions for the Healthcare Industry. Company Overview. Who is. UCB?. A 50+ Year History. Founded in 1959 Over 900 employees 6 strategic locations Toledo, Ohio Maumee, OH Miramar, FL Fort Lauderdale, FL Costa Rica

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UCB, Inc.

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  1. August 2012 UCB, Inc. Intelligent Account Receivable Solutions for the Healthcare Industry

  2. Company Overview Who is UCB? Page 2

  3. A 50+ Year History • Founded in 1959 • Over 900 employees • 6 strategic locations • Toledo, Ohio • Maumee, OH • Miramar, FL • Fort Lauderdale, FL • Costa Rica • National Compliance • Licensed and bonded as required • Strict security standards • End-to-End Patient Solutions • New programs and solutions to assist our client and • prospective clients in the healthcare industry UCB, Inc. Page 3

  4. UCB’s Regional Footprint Page 4

  5. UCB’s Historic Core Competencies Experience • Medicaid Eligibility • Self-Pay Extended Business Office Programs • Third Party Bad Debt Team Adaptibility Process Page 5

  6. What’s New at UCB? • iSolutions IQ • Proprietary Analytic Platform • Small Balance Insurance Follow-up • Call Center and Customer Service Applications • Superior Security Safeguards Page 6

  7. iSolutions IQSelf-Pay Analytics Platform • Presumptive Charity/Financial Assistance Calculator • Propensity for Payment Indicator • Red Flag Fraud Indicator • Maximum Payment Estimator Page 7

  8. Security • ISO 27002 11 Domain Criteria Certified • Asset Management • Data Encryption Policies Audit • Physical Security • Access control for all sites with 24/7 Security monitoring • Security protected information systems • CISCO Firewall Encryption-SSL technologies, dual-layered security • Virus protection systems, Internet filtering security • Fully redundant System Guaranteed Availability • Disaster planning – business continuity • Sunguard Availability Services Page 8

  9. Competitive Advantages Passionate dedicated team Intelligent revenue cycle production Reliable delivery on promises Accountable security safeguards Patient first approach Maximum financial returns Page 9

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