Amadeus Automated Refund Amadeus Iran April 2009

1. Amadeus Automated Refund Amadeus Iran April 2009

2. Steps to refund an e-ticket: Step1 : Displaying the refund record Step2 : Update the refund record; if required Step3 :Process auto refund

3. Example 1:The ticket number 235-2490000010 needs to be fully refunded on TK stock with cancellation penalty IRR 500000. PNR (Before refund):

4. Example 1: Query report (Before refund):

5. Displaying the refund record Using the ticket number: TRF235-2490000010/T-TK Using the FA or FH from PNR: TRF/L6/T-TK Using the query report: TRF /I-13/T-TK

6. Displaying the refund record System response:

7. Update the refund record Update cancellation penalty, enter TRFU/CP500000A System response:

8. Process Auto refund To process automated refund, enter TRFP System response:

9. Query report (After refund): To display query report, enter TJQ/SOF/T-TK System response:

10. Congratulation…

11. Example 2:The ticket number 235-2490000011 needs to be partially refunded with used amount 11000000 IRR and 500000 IRR as refund charge.Also taxes IR and AV are used totally and YR used amount is 902000 IRR. PNR (Before refund):

12. Example 2: Query report (Before refund):

13. Displaying the refund record Using the ticket number: TRF235-2490000011/T-TK Using the FA or FH from PNR: TRF/L9/T-TK Using the query report: TRF /I-14/T-TK

14. Displaying the refund record System response:

15. Update the refund record Update cancellation penalty, Enter TRFU/CP500000A System response:

16. Update the refund record Update the Used fare field, enter TRFU/U11000000 System response:

17. Update the refund record To display tax record, enter TRFT. System response:

18. Update the refund record To delete IR and AV, enter TRFU/TX2-3 To update YR tax, enter TRFU/TU1-742000System response:

19. Process Auto refund To process automated refund, enter TRFP System response:

20. Thank You ;-)