100 likes | 214 Views
Benefits and Case for Investment in the Public & Voluntary Sector. Hugo Minney PhD Minney.org ltd. Different culture: Commercial vs National. Look after our customers Now Options to manage demand Reward and punishment Volumes. Look after everyone Cradle to grave
E N D
Benefits and Case for Investment in the Public & Voluntary Sector Hugo Minney PhD Minney.org ltd
Different culture:Commercial vs National Look after our customers Now Options to manage demand Reward and punishment Volumes Look after everyone Cradle to grave Few options – statutory services Few options for reward, no failure possible Volumes – hmm volumes
The state of the nation – what people are saying “public sector commissioners don’t know how to buy” ‘Commissioning Innovation’ Skills for Care 2008 If we’re still delivering care the way we do today, every able person will be occupied looking after the less able ‘Securing our Future Health’ Wanless 2002 “Raw Capitalism is dead” Hank Paulson quoted in Time Magazine Sept 29 2008 We have to change
Priorities Investment in necessary services Investment in innovation to Reduce onwards costs Reduce future problems Improve quality of life and contribution
Looking for investment – sometimes it’s right under your nose!
Plan Market Research Review Monitor Preparing your caseparallel streams of work Marketing Telephone Mail shots Brochures Contact list Clarity – what you do Clearly outline why someone will buy it (don’t assume they know) Evidence – show Know your audience (s) Review Added value Quality Context – understand how it fits Presentation What Why How Questions Hugo Minney, Minney.org Ltd Email Hugo@minney.org, tel 07786 961837
Identifying Benefits that commissioners will understand • Follow the money • Why are you doing it • What was the gap • What do users say • What do commissioners say • What do staff say
Case Studies ECP Tees Valley Wildlife Trust Gateshead Crossroads
Issues arising • Workforce • Regulation, new roles, new types of worker/ new ways of working • Individual budgets, multiple employers, how can you audit? • Planning for the future • Evaluation • Governance issues • Competence • Reporting in a credible way • Focus
Further Reading • Unit costs in health & social care 2006 – complied by Lesley Curtis & Ann Netten (www.pssru.ac.uk) • The new NHS a Guide – Alison Talbot-Smith & Allyson M Pollock (Routledge 2006) • Introductory Guide to NHS Finance (Healthcare Finance Management Association 2006) • The New Performance Framework for Local Authorities and Local Authority Partnerships: Single Set of National Indicators (Local Government 2007 - http://www.communities.gov.uk/publications/localgovernment/nationalindicator) • Statistics without tears – Derek Rowntree (Penguin 1981) • Doing your research project – Judith Bell (Open University Press 1999) • Hypnotic Writing – Joe Vitale (John Wiley & Sons 2007) • The Snakes and Ladders of Effective Commissioning – Findings from the CSIP London Commissioning Learning events, Nov 2007 – Mar 2008 (CSIP 2008) • Commissioning Innovation and For Innovators seeking sustainable funding (Skills for Care 2008)