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Sage Network Error Solutions at 1-844-313-4857

Sage Network error Error: u201cA network error occurred while communicating with connection manager "Products:. To Resolve this error watch this presentation carefully or may be contact our customer support.

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Sage Network Error Solutions at 1-844-313-4857

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  1. Sage Network Error Support at +1-844-313-4857

  2. Why this error ocurr Error: “A network error occurred while communicating with connection manager "Products: • When trying to access the second computer on my server I receive this error message. How do I fix it ? Error “A network error occurred while • communicating with connection manager. Please try again later.”

  3. Resolution • Disable the Firewalls/Antivirus between the client PC and the server PC. See the Related Resources section of this article for firewall whitelisting processe. • Are there any hardware firewalls between the PCs that could be in the way? (eg a router?) Before you try the Troubleshooting steps, try these first and foremost:

  4. Troubleshooting steps: • Check if the connection manager is running on the server and the workstation. • Make sure the database opens fine locally on both server and workstation • Go into explore/tools/folder options/view and unselect “use simple file sharing” • Check that all computers belong to the same workgroup: • Right click on “My computer”. • Go to “Properties”, click on the “Computer Name” tab and compare the names for workgroup on server computer and the other workstation computer • Use the server’s ip address to open the data from the workstation: • Find out the ip address of the server/main computer • In the Open Company window, type the server’s IP address in the File name box (i.e. \\192.168.10.10\) and browse to the folder where the data is stored. • Verify the connectivity between the workstation and the server: • On workstation computer, open command prompt and try to telnet the port 13531 on the server.

  5. If you get any errors when using telnet then: • Check the firewall settings both on server and workstation computers. • Check the permissions for the Windows user • Try logging in Windows as different user • Open the ports in the firewall • Power cycle the router for 30 secs • Open the ports in the router, also if they are using the static ip on the main/server computer they can try to forward the port to the server/main computer’s ip address • On the server open up the dbengine.ini file found in C:\Program Files\Winsim\ConnectionManager\MySqlBinary\5.0.38and add the line innodb_flush_method=normal.Note: This line modifies the behavior of the MySQL database and it is untested. This is for servers which are configured with RAID Level 2 or 3. Stop and Start the connection manager.

  6. Enable Simple File Sharing on the router • Check the connection speed, if the network connection is too slow, Sage 50 will time out and it will also result in this error message • Try adding the Server IP address to the workstations hosts file: • Open Notepad • Go to File, Open and browse to C:\Windows\system32\drivers\etc\hosts • Select the hosts file (make sure you are showing all the files in the lower right-hand side) • Go to the end of this file and add a line with the ip address and the name of the server computer (where the Sage 50 Accounting data is stored). For example: 102.54.94.97 rhino.acme.com • Configure router to port forward both TCP and UDP with port # 13531 and 13540-13545.

  7. Get Support for Error • The above techniques should help you fix Sage network error. However, if you are still getting the error even after performing the steps, immediately give us a call on our SMBAccountant support number +1-844-313-4857. Our team of experts will be able to assist you in resolving the error. You can also reach us via Live Chat Support also.

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