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Business Communication and Technical Writing. Topic Ramada Hotel Presented To Mr. Imran Hanif Presented By Hira Tahir Roll # 07-42 BS(IT) 2007-2011. Department of Computer Science, Bahauddin Zakariya University Multan. Organization. Ramada Hotel
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Business Communication and Technical Writing Topic Ramada Hotel Presented To Mr. ImranHanif Presented By HiraTahir Roll # 07-42 BS(IT) 2007-2011 Department of Computer Science, BahauddinZakariya University Multan
Organization Ramada Hotel Multan
About Ramada • Ramada is located in the heart of the Multan. • Only 3 Kilometers away from the Multan Airport. • It offers Free Transport Service to the Airport. • It is the only 4 Star hotel in the town. • It is the only Hotel with a pool. • There is a well equipped GYM and Health Club Facilities for Gents and Ladies.
History • Ramada opened its first hotel – with a 60-room facility – on U.S. Route 66 at Flagstaff, Arizona in 1954 and set up its headquarters in Phoenix, Arizona • The name "Ramada" was coined from the Spanish definition of "shady resting place."
Continuing… • Ramada's logo from its start, in the 1950s until around 1976, featured a friendly bald innkeeper, dubbed "Uncle Ben". • He sported an apron (later a suit and tie) and held a top hat in one hand and in the other hand, a red trumpeted banner that read "Ramada Inn Roadside Hotels"
Continuing… Current logos of Ramada
Ramada Tiers • Ramada Inn • Ramada Hotel • Ramada Plaza • Ramada Resorts
Ramada Inn • Full-service properties with … • Restaurants • Exercise rooms • Room service • Free breakfast Items.
Ramada Hotel • Found only in Canada and international destinations. • These are full-service hotels with room service, a full-service restaurant, and fully-developed fitness centers. • Many of the international hotels also offer suites in addition to rooms, and a few have a resort and hotel together.
Ramada Plaza • Lower "upscale" properties offering… Business centers Full-restaurants Enhanced room service Concierges at many locations.
Ramada Resorts • Found in international locations outside the USA • Located in tourist destinations and high-traffic locations.
Best of Ramada • Pinnacle Award is presented to the two best Ramada properties in each North American regions. • These premier hotels consistently provide exceptional guest service and outstanding product quality.
Media Centre • Get the latest news from Ramada in the media center. • Press releases are updated regularly to give you the most up-to-date information.
Break Fast at Ramada • "Breakfast is the most important meal of the day”. • Ramada feels the same way too. • Ramada knows you want to start your day with a complimentary, healthy breakfast in a clean and comfortable setting.
100% Smoke-Free Hotels • Need plenty of breathing room? • Ramada smoke-free hotels are like a breath of fresh air going far beyond the smoke-free room. • Guest rooms and public areas conform to smoke-free guidelines. • So you can breathe a sigh of relief even before you check in.
Trip Rewards • Trip Rewards lets you… Dine Thrill Stay...for Free!
Why Trip Rewards? • Trip Reward is the world's largest hotel rewards program. • You can start earning toward great rewards from a wide variety of exciting program participants.
Standards of a 4 star hotel • Quality of food • Quality of services • Quality of accommodation
Departments • There are many departments working currently in Ramada Hotel. • Marketing Department • HR Department • IT department • Finance Department These are the major departments of Ramada Hotel.
Competitor • The competitors of Ramada are Marriott and pearl continental hotels. • These hotels are international and they provide best of their services. • Ramada does not consider the Holiday Inn as its competitor because it is a 3 star hotel.
Target Market • Target Market for Ramada is the upper and upper middle class. • Also the business tycoons and the super stars. • The cricket teams and the showbiz stars are in the category of super stars. • Ramada provide the luxury and the every necessity for the target market and there is no other place that could provide that much comfort
What Ramada Provide for Stars? • Ramada provides… The luxury rooms The quality of breakfast Lunch and dinner Excellence of services Pool and many other features that attract the stars to join Ramada. • PCB puts the Ramada on priority for staying. • PCB also arranges the stay of international teams • in the Ramada hotel.
For Business • Ramada provide the luxury and well-equipped meeting rooms and conference halls for business meeting • Provides the most economical and luxury stay for nights. • All meeting tools like multimedia, rosters and excellent sound system is provided to business meetings.
Opportunities • Ramada is not just a hotel. • Ramada offers to the young and talented people a variety of jobs and positions. • It is an organization that include different departments like IT, Finance and HR department • That allow talented people the opportunities in technical and management fields and also there is much growth for young people.
Total Quality Management • Ramada focus on total quality management as it always fulfills the needs of its clients and give the high priority to the customers. • The international standard organizations impose the implementation of TQM in the organizations and that effects and attracts the people.