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Public Sector Excellence in Europe

Public Sector Excellence in Europe. Dr. Johannes Moeller, MPH EFQM Executive Committee Professor Dr. Dr. h.c. Hans Sonntag EFQM Governing Committee. Istanbul, 06.09.2002. EFQM was created in 1988 with the endorsement of the European Commission

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Public Sector Excellence in Europe

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  1. Public Sector Excellence in Europe Dr. Johannes Moeller, MPH EFQM Executive Committee Professor Dr. Dr. h.c. Hans Sonntag EFQM Governing Committee Istanbul, 06.09.2002

  2. EFQM was created in 1988 with the endorsement of the European Commission EFQM is membership based, not-for-profit organisation EFQM is not a European bureaucracy What it is and what it is not • EFQM Mission Driving Force for Sustainable Excellence in Europe • EFQM Vision A world in which European organisations excel • Turkey is an important partner in EFQM reflections

  3. “A functional public sector is among the basic capabilities that gives value to human life” (Sen, 1999) Total public sector expenditure in Europe in 19973,45 Trillion EURO (48,4% of GDP) Public Sector Relevance • Public Sector Representation at EFQM:Governing Committee (GovCo)Executive Committee (ExCo)Public Sector Steering Group (PSSG)Communities of Practice (CoP)

  4. Public Sector Vision Promote and support improvements by the use of excellence concepts in Public Sector organisations throughout Europe A world in which European Public Sector organisations excel

  5. Public Sector Steering Group: EducationHealthGovernmentEuropean Commission etc. Public Sector Action • Achievements:Secondee appointed Public Sector Family ConferenceVision into action planNPO Forum • Links: Memorandum of Understanding with potential partnersMechanism for input to PSSG, CoP and ultimately EFQMInvitation to join meetings and benchmarking activities

  6. What makes the difference …

  7. “Health and Education are the two cornerstones of human capital” (Shultz & Becker, 2001) EFQM Health Sector Groupcreated in 1998members 60 countries 14 (Turkish representation vacant)meetings 18 Public Sector Action: Health InfrastructureTerms of ReferencesVision into action ProgrammeAnnual Report Brochure

  8. EFQM Health Sector GroupConferences (e.g. Istanbul 1999, EXPO 2000)Partnerships (e.g. WHO, ESQH)Pioneers Benchmarking Public Sector Action: Health Crosswalking (e.g. certification, accreditation)Research (e.g. reliability, validity)Literature listProject archive

  9. "Vision without Action is simply dreaming, Action without Vision is merely activity, Vision with Action, you can change the world." (Barker, 1999) . Public Sector Excellence

  10. Public Sector Excellence in Europe Dr. Johannes Moeller, MPH EFQM Executive Committee Professor Dr. Dr. h.c. Hans Sonntag EFQM Governing Committee Istanbul, 06.09.2002

  11. Correspondence Dr. Johannes Moeller, MPH EFQM Executive Committee School of Public Health, University of Bielefeld, Germany johannes.moeller@uni-bielefeld.de Professor Dr. Dr. h.c. Hans Sonntag EFQM Governing Committee Medical School, University of Heidelberg, Germany hans-guenther_sonntag@med.uni-heidelberg.de

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