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Choosing the Right Solution for Your Organization

Choosing the Right Solution for Your Organization. 9 Tips from Leading CIOs. Everyone stay calm…. Local outages affecting a remote office’s network? Tornadoes in the Midwest taking out the company’s data warehouse? Sales teams demanding greater mobility with 24/7 access?

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Choosing the Right Solution for Your Organization

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  1. Choosing the Right Solution for Your Organization 9 Tips from Leading CIOs

  2. Everyone stay calm… • Local outages affecting a remote office’s network? • Tornadoes in the Midwest taking out the company’s data warehouse? • Sales teams demanding greater mobility with 24/7 access? • General counsel demanding fewer distracted delivery and service drivers?

  3. 1. Where does it fit? • 2. Do you provide proactive insight? • 3. Can you deliver on promises? • 4. Do you understand our company? 9 Questions to Ask When Evaluating New Vendors • Determine if the product or offering will fit into your long-term vision for the company, or if a disposable, short-term gap filler may be a better option. • Company growth, improved customer service or savings for the bottom line – decision makers need to know how a solution will help, not hinder, operations. • Purchasing one solution over another is a huge financial investment of money and time. Determine if the relationship is mutually beneficial for all parties involved. • No one likes to be rushed or sold a bill of goods. Qualified buyers rank new vendors higher when they take the time to understand overall operational function of their customer – instead of just aiming to meet monthly quotas.

  4. 9. How much? • 5. Can we take it for a test drive? • 6. Who else is using your solution? • 7. With whom would I work directly? • 8. Will I need an additional license(s)? • Vendors that allow complimentary product demonstrations will always have the upper hand. • Businesses do business together because of people. CIOs want to know if the vendor partner will be in the proverbial fox hole with them during a storm. • No puffery permitted here. Maintain the right to approve and reject alternate staff if a change is required. A consistent team makes for smoother projects. • CIOs say the tool or service must be easily bundled to meet specific needs without requiring extraneous features or functions that don’t fit the existing business model. • Cost is always important. Though company policy may prevent vendors from naming a specific price right out of the gate, buyers are more inclined to dance the negotiation tango when presented with at least a range or scale to gauge purchasing possibility.

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