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Specialization: Digital divide and Digital skills research. Achievements:

Internet Skills for Health and Social Care Professionals ( Objective 3.3 : Digital capacity and skills). Prof. J. van Dijk and Dr. A. van Deursen University of Twente (NL), Center for eGovernment Studies & Center for Telematics and IT. Specialization: Digital divide and Digital skills research.

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Specialization: Digital divide and Digital skills research. Achievements:

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  1. Internet Skills for Health and Social Care Professionals (Objective 3.3 : Digital capacity and skills) Prof. J. van Dijk and Dr. A. van DeursenUniversity of Twente (NL), Center for eGovernment Studies & Center for Telematics and IT • Specialization: Digital divide and Digital skills research. • Achievements: • Developed a scientifically validated framework and self tests for Internet skills • Conducted a series of laboratory performance tests and nation-wide surveys among populations at large (see next page) • Tested Internet skills levels of civil servants • Applied Internet skills research in the domain of health care • Wish to continue with: • Defining and developing qualifications, curricula and toolkits for health and social care professionals • Linking these with certification processes (we worked with ECDL ao.) • Delivering impact measurement methodologies (from existing test experience) • Applying our knowledge to the special skills-related needs of seniors and the disabled

  2. Digital Skills Framework, supported by operational research and test experience

  3. Proposal for Cooperation • We seek cooperation with partners who… • make blueprint (digital skills) training materials • are dealing with certification processes • have knowledge of health and social care workers’ job contents • work with comparable frameworks (our framework is not enforced) • coordinate policy makers, industry and academia • We also want to participate in the Thematic Network for digital literacy and skills A few references: Van Deursen, A. (2010). Internet Skills, Vital assets in an information society. Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (2010). Measuring Internet Skills. International Journal of Human Computer Interaction, 26(10), 891-916.Van Deursen, A. & Van Dijk, J. (2010). Civil Servants' Internet Skills: Are They Ready for E-Government? Lecture Notes in Computer Science, 6228, 132-143. Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (2011). Internet skills performance tests: Are people ready for eHealth? Journal of Medical Internet Research, 13(2):e35. Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (2011). Internet Skills and the Digital Divide. New Media & Society, 13(6), 893-911. Van Deursen, A.J.A.M. & Van Dijk, J.A.G.M. (2010). Measuring Internet Skills. International Journal of Human Computer Interaction, 26(10), 891-916.

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