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Helpdesk Outsourcing Market Size, Share, Trends, Growth

Report Overview Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk. Get Full Report On: http://www.researchbeam.com/global-helpdesk-outsourcing-2015-2019-market As per the analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.

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Helpdesk Outsourcing Market Size, Share, Trends, Growth

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  1. Global Helpdesk Outsourcing Market 2015-2019 (Type, Mode of action, Crop Type and Geography) - Size, Share, Global and China and China Trends, Company Profiles, Demand, Insights, Analysis, Research, Report, Opportunities, Segmentation and Forecast, 2013 - 2020 • TELEPHONE: +1 (855) 711-1555E-MAIL: help@researchbeam.com Published on : Oct 2014

  2. Report Overview ResearchBeam adds a report titled "Global Helpdesk Outsourcing Market 2015-2019". The report provides an in-depth study on the Global Helpdesk Outsourcing Market trends, opportunities and factors influencing the market. Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.

  3. Report Overview As per the analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019. Covered in this Report The Global Helpdesk Outsourcing market can be segmented into two: Outsourced Level 1 and Level 2 Support Services and Outsourced Technical Helpdesk Support Services. The report also covers the End-user and Geographical segmentation of the Global Helpdesk Outsourcing market. Global Helpdesk Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and profile of key vendors operating in this market.

  4. Report Overview Key Regions • Americas • APAC • EMEA Key Vendors • CSC • HCL Technologies • HP Enterprise Services • IBM Other Prominent Vendors • Atos • Attivasoft • CGI Group • Ciber • CompuCom Enquire About Report: http://www.researchbeam.com/global-helpdesk-outsourcing-2015-2019-market/enquire-about-report

  5. Report Overview Market Driver • Consumerization of IT • For a full, detailed list, view our report Market Challenge • Risk of Data Security Breach • For a full, detailed list, view our report Market Trend • Integration of Helpdesk with IT Management Software • For a full, detailed list, view our report Key Questions Answered in this Report • What will the market size be in 2019 and what will the growth rate be? • What are the key market trends? • What is driving this market? • What are the challenges to market growth? • Who are the key vendors in this market space? • What are the market opportunities and threats faced by the key vendors? • What are the strengths and weaknesses of the key vendors?

  6. Tables of Contents 01. Executive Summary 02. List of Abbreviations 03. Scope of the Report 03.1 Market Overview 03.2 Product Offerings 04. Market Research Methodology 04.1 Market Research Process 04.2 Research Methodology 05. Introduction 06. Market Landscape 06.1 Market Overview 06.1.1 On-site Service Desk 06.1.2 Remote Dedicated Helpdesk Services 06.1.3 Shared Helpdesk Services 06.2 Market Size and Forecast 06.2.1 Market Size and Forecast 06.3 Five Forces Analysis 07. Market Segmentation by Service 07.1 Global Helpdesk Outsourcing by Service Segmentation 07.2 Global Outsourced First and Second level Helpdesk Services

  7. FOR MORE DETAILS Visit us at : http://www.researchbeam.com/global-helpdesk-outsourcing-2015-2019-market Stay With Us: 5933 NE Win Sivers Drive,#205, Portland, OR 97220United States • TELEPHONE: +1 (855) 711-1555E-MAIL: sales@researchbeaam.com

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