Nine Hot Topics in the First IS/IT Course: Increasing our Student Employability

1. Nine Hot Topics in the First IS/IT Course: Increasing our Student Employability

2. Hossein Bidgoli, Ph.D. • Professor of MIS at California State University • Helped set up the first PC lab in the U.S. and served as its first director • Author of 45 textbooks, 27 lab manuals, and dozens of technical articles • Editor-in-Chief of five major encyclopedia and handbook series • Numerous national awards and accolades for many of these Encyclopedias and Journals • 2001-2002 Professor of the Year • 2015-2016 Researcher of the Year 2015 Cengage Learning Computing Conference

3. Traditional IT Jobs • Operations and help desk • Programming • Systems design • Web design and Web hosting • Network design and maintenance • Database design and maintenance 2015 Cengage Learning Computing Conference

4. New IT Jobs • App Developer • Social Media Architect • Telework Manager • Data Scientist • Cloud Architect • Robotics Engineer 2015 Cengage Learning Computing Conference

5. Goals and Objectives of this Presentation • Link the IS/IT Course to Current and Upcoming Job Market • Encourage Students to pay Closer Attention to these Hot IS/IT Fields • Encourage Students to Choose Major or Minor in These Fields • Assist Undecided Students to go into these Fields • Increase Overall Employability of our Students 2015 Cengage Learning Computing Conference

6. Topic # 1: Business Analytics What is BA? BA uses Data and Statistical methods to gain insight into the data … Descriptive, Predictive , and Prescriptive 2015 Cengage Learning Computing Conference

7. Business Analytics in Action • Match.com • eHarmony • Blue Cross and Blue Shield System (BCBS) 2015 Cengage Learning Computing Conference

8. Topic # 2: Big Data Analytics What is Big Data? • Big data is data so voluminous that … The 5 Vs • Volume • Variety • Velocity • Veracity • Value 2015 Cengage Learning Computing Conference

9. Who Benefits from Big Data? • Retail—Customer relationship management, … • Financialservices—Risk analysis,… • Advertisingandpublic relations—Targeted advertising, … • Government—National security,… • Manufacturing—Product research, … 2015 Cengage Learning Computing Conference

10. Topic # 3: Telecommuting • Reduced costs of doing business • Reduced employee turnover and absenteeism • Able to find and hire people with special skills • Technology support is available for both employees and employers • There are some challenges 2015 Cengage Learning Computing Conference

11. Examples of Job Candidates for Telecommuting • Computer programming • Data entry • Accountant • Advertising executive • Bookkeeper • CAD/CAM engineer • Civil engineer • Financial analyst • Graphic artist • Journalist • Stock analyst and many more 2015 Cengage Learning Computing Conference

12. Topic # 4: Business Applications of Social Media • Facebook- Create a Fan Page • Twitter- Connect with customers in real time • Pinterest- Showcase product offerings • LinkedIn Groups – Seek business expertise • YouTube- Create video content and “how-to” videos 2015 Cengage Learning Computing Conference

13. Location-Based Social Media Tools • Yelp, FourSquare, and Level Up are great for brick and mortar businesses • A business should register on these sites to claim a location spot • A business should offer incentives such as check-in rewards or special discounts • Customer reviews on these sites are very helpful for attracting new customers 2015 Cengage Learning Computing Conference

14. Topic # 5: Mobile Computing • Mobile computing and mobile apps • An app is designed to perform a specific task … • Today, there is an app available for just about any task … • Many of the apps are free; some must be purchased • Security and privacy challenges 2015 Cengage Learning Computing Conference

15. Here are some examples of popular apps in use • EPOCRATES —Gives doctors basic information about drugs, harmful interactions,… • ALIVECOR —Produces electrocardiograms when patients place their fingers over the monitor's sensors • Google Shopper—Provides information such as prices, reviews, and videos for millions of products • RBS —Performs all sorts of online banking tasks • Spotify—Streams millions of songs from the Internet 2015 Cengage Learning Computing Conference

16. Topic # 6: Electronic Health Records "eHealth" Advantages • Improve quality and convenience of patient care • Increase patient participation in their care • Improve accuracy of diagnoses and health outcomes • Improve care coordination • Increase practice efficiencies and cost savings 2015 Cengage Learning Computing Conference

17. EHSs the Foundation for Collaborative Patient Care • Kaiser Permanente successful implementation • There are more than 100,000 medical apps to choose from • Mobile health apps allow doctors to monitor patients in real time, regardless of where they both are • The patients create and transmit their own data using portable ECG machines, blood pressure monitors, and weight scales • EHRs and mobile apps are creating a true collaborative environment between doctors and patients 2015 Cengage Learning Computing Conference

18. Topic # 7: Cloud Computing Jeff Bezos, the founder of Amazon.com, says, “You don’t generate your own electricity. Why generate your own computing?” What is Cloud Computing? Cloud Computing incorporates, under one platform, many recent technologies, including the SaaS model, Web 2.0, grid computing, and utility computing … 2015 Cengage Learning Computing Conference

19. Types of Cloud Computing • Public, Private, Hybrid, Multicloud, Community • Which one to choose? • Cloud computing includes components in the form of IaaS, PaaS, and SaaS • Common examples: Google Drive, Dropbox, and Office 365 • Advantages and Disadvantage 2015 Cengage Learning Computing Conference

20. Topic # 8: IoE / IoT/ IoM • The Internet of Everything (IoE) processes, data, and things are interconnected…. • The Internet of Things (IoT) physical objects that are connected to … • The Internet of Me (IoM) a subset Internet that gathers and processes information for a given user from the entire Internet and IoT devices to deliver a personalized experience 2015 Cengage Learning Computing Conference

21. Who benefit from IoE, IoT, and IoM Manufacturing industry is a major beneficiary through: • Connected and smart factories • Integrated supply chains • In-context collaboration and work flows for global design teams • Sensor-driven decision analytics • Smart homes 2015 Cengage Learning Computing Conference

22. Topic # 9: Applied AI • Expert Systems • Robotics • Case-Based Reasoning • Intelligent Agents • Fuzzy Logic • Artificial Neural Networks • Genetic Algorithms • Natural-Language Processing • Contextual Computing 2015 Cengage Learning Computing Conference

23. Robotics • Their applications are on the rise: Why? • According to Gartner by 2025, One in three jobs will be taken by software or robots • They do not fall in love with coworkers, get insulted, or call in sick • They are consistent • They can be used in environments that are hazardous to humans, such as working with radioactive materials • They do not spy for competitors, ask for a raise, or lobby for longer breaks 2015 Cengage Learning Computing Conference

24. Intelligent Agents in Action • SFR, which is a division of Vodafone, uses an IA to facilitate 750,000 conversations a month • eBay uses an IA named Louise to assist in over 200,000 customer conversations a day • Apple Siri as IA • IBM Watson as IA • Microsoft's Cortana an IA is able to set reminders, recognize natural voice, and answer questions... • Viv is an IA enable to answer a number of queries for the users and becomes smarter as it is being used... 2015 Cengage Learning Computing Conference

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26. Please contact me with any questions or comments: Hossein Bidgoli hbidgoli@csub.edu https://www.csub.edu/~hbidgoli/ 661-654-2331 Thank you! 2015 Cengage Learning Computing Conference