Phone - 608-240-7400 Toll Free - 1-855-417-6892 E-mail - ADRC@countyofdane

1. Phone - 608-240-7400Toll Free - 1-855-417-6892E-mail - ADRC@countyofdane.com

2. ADRC of Dane County Opened 11/28/12

3. Where is the ADRC located? 2865 North Sherman Ave Northside TownCenter Madison, WI 53704 Hours of Operation: M-F, 7:45 to 4:30

4. What is an ADRC? • An ADRC is the place for information and assistance related to aging or living with a disability. ADRC’s gather information, answer your questions, and explain what options are available to you. • ADRC’s are located in all counties in Wisconsin

5. Features • ADRC Services are Free • Immediately available; no waiting • Voluntary, Consumer Directed • Unbiased information • Experienced staff • Comprehensive Database

6. Who We Serve • Older Adults • Adults with Chronic Health Conditions • Adults with Developmental Disabilities • Adults with Physical Disabilities • High School Transition (age 17 ½+) • All income levels • Family Members, Caregivers and Friends

7. What We Do • Provide Information and Assistance • Assess your needs. Provide health and wellness information • Explain options and suggest appropriate services as well as inform you of the costs if possible • Public Benefits Eligibility for government programs – Medicaid, Medicare, FoodShare, a Disability Determination from Social Security • Elder Benefit Specialists for consumers 60 years and older • Disability Benefit Specialists for adults 18 to 59

8. What happens when I contact the ADRC? • An Information and Assistance (I and A) Specialist answers the phone / greets a walk-in consumer / answers an e-mail • You determine what and how much ADRC assistance you want • The same I and A Specialist follows up on your issue – giving you available resources • An I and A may contact you in a week or two to see if the information given was helpful

9. Disability Benefit Specialists • There are four disability benefit specialists at the ADRC. They can help adults ages 18 to 59 with physical disabilities, developmental disabilities, mental illness and/or substance use disorders. • How can they help you? They can: • Provide accurate information on public and private benefits and programs; • Help determine which benefits and programs you may be entitled to; • Help you to fill out applications for benefits, programs and services;

10. Disability Benefit Specialists cont. • Help you to fill out applications for benefits, programs and services; • Talk with you about your choices and the programs or services that might best meet your needs; • Providing assistance in obtaining or retaining benefits and services; • Provide referrals, assistance and support on other matters including disability rights.

11. Disability Benefit Specialists cont. • What programs can they help with? • Medicaid (Medical Assistance) • Social Security Disability Income (SSDI). Including applying for disability through Social Security. • Supplemental Security Income (SSI) • Medicare • Prescription Drug Assistance • Food Share • Low-Income Tax Credits • Insurance Issues • Housing and Utility Issues

12. Elder Benefit Specialists • There are two Elder Benefit Specialists located at the ADRC. They work with people 60 years and older who are having a problem with their private or government benefits. They have access to attorneys knowledgeable in elder law; these attorneys are also available to assist older persons in need of legal representation on benefit matters. • They can also help older adults who need help applying for benefits, or who have been denied a benefit that they think they are entitled to receive.

13. Elder Benefit Specialists cont… • What can the Elder Benefit Specialists help with? • Medical Assistance • Medicare A, B, C and D • SeniorCare • BadgerCare eligibility and denials or reductions in benefits • Extra Help with Prescription Drug Costs • Other Health Insurance Coverage Issues • Medical Debt Remediation • Long-Term care Insurance Coverage Issues

14. Elder Benefit Specialists cont… • Food Share • Social Security (SSI, SSI-E, SSDI, overpayment issues, etc.) • Railroad Retirement Benefits • Lifeline/LinkUp • Wisconsin Home Energy Assistance Program (WHEAP) • Wisconsin’s Weatherization Assistance Program (disputes and appeals) • Subsidized Housing Access/Tenant Rights • Utility Shutoffs/Unpaid Utility Bills • Landlord/Tenant/Evictions/Security Deposit Return • And more

15. Focal Points for Seniors • In addition to using the ADRC for their needs, older adults can also contact their local Focal Points in Dane County. They are: • East Madison/Monona Coalition of the Aging • South Madison Coalition of the Elderly • North/Eastside Senior Coalition • West Madison Senior Coalition • Belleville Senior Center • Colonial Club Senior Activity Center • DeForest Area Community & Senior Center • Fitchburg Senior Center

16. Focal Points for Seniors • McFarland Senior Outreach Services • Middleton Senior Center • Northwest Dane Senior Services • Oregon area Senior Center • Southwest Dane Senior Outreach • Stoughton Senior Center • Verona Senior Center and • Waunakee Senior Center

17. How to Contact the ADRC • Call: 608 240-7400 • Toll Free: 855-417-6892 • Email: adrc@countyofdane.com • Web Site: www.daneadrc.org • Come to the ADRC Office, 2865 N. Sherman Ave, Madison, no appointment necessary, 7:45 a.m. – 4:30 p.m., M - F

18. Questions??

19. Deb Solis 2865 N. Sherman Ave Madison, WI 53704 Phone - 608-240-7461 E-mail – solis.deb@countyofdane.com