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Information Mapping

Knowledge Management Application Week 10 – Class Activity 1. Information Mapping. Group members: Mohd Shahrul Nizam Intan Nur Azreen Nur hanis. Definition.

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Information Mapping

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  1. Knowledge Management Application Week 10 – Class Activity 1 Information Mapping Group members: Mohd Shahrul Nizam Intan Nur Azreen Nur hanis

  2. Definition • Information Mapping is a technique of dividing and labelinginformationfor easy comprehension, use, and recall. It was originally developed by Robert E. Horn. • Also, Information Mapping™ is a trademarked method to write and structure information.

  3. Tools (1) • Information Mapping™ is supported by a number of tools: • Formatting Solutions Pro 1.3: • Formatting solutions is a Word-template with predefined formatting for the information types (e.g. • step/action-tables and if/then-tables). • Allows integration of Information Mapping techniques using Microsoft Word 97 and 2000. • E-Knowledge Manager: • Tool to export Word-docs to HTML. • Mapping Object Model: • XML DTD, representing the information types.

  4. Tools (2) • Formatting Solutions XML: • Allows users of Microsoft Word 97 and 2000 to create documents that can be saved in an XML • format; integrates with Information Mapping™ technique. • Document Management: • publishing, control, distribution. • Groupware: • collaboration. (informal capture, document exchange). • Data Warehouse: • Where we can store the data in specific location.

  5. Method • Unlike traditional writing, The Method; • is based on research into how the human mind actually reads, processes, remembers, and retrieves information, and • provides an integrated set of easy-to-learn guidelines, techniques, and standards for • analyzing user needs • organizing information into small manageable units that can be easily maintained and reused, and • labeling and presenting information clearly so it is easy for users to find and understand.

  6. How The Method Can Help • Both individuals and leading organizations worldwide have been using The Method for over 40 years to • write in plain language, • capture employee knowledge and best practices, • streamline content creation and management, • improve operating efficiency and performance, and • get compliance documentation under control. • The Method works with any type of communication, in any industry, in any language, and in any media.

  7. Sample Before Mapped

  8. Sample After Mapped

  9. Another method:

  10. Effect using Information Mapping: • do their jobs efficiently • minimize errors and compliance risk, and • make good decisions.

  11. Pro • Information Mapping™ has a basic, straightforward set of guidelines on how to write and organize information. The method can turn non-writers into writers. • Information Mapping™ can quickly lead to results, especially in large documentation settings, provided that there is enough training. • Information Mapping™ can ensure consistency in team writing. • Information Mapping™ is supported by a number of tools.

  12. Con (1) • The trademark is debatable, not to say controversial. After all, Information Mapping™ is nothing more than a set of loosely defined, general principles drawing upon Learning Theory and Cognitive Psychology. Information Mapping™ would be much better off in the open source movement: • Information Mapping has hardly evolved since its genesis. • There is no information/support available on the web, unless you register and pay a license. • The tools are limited in their functionalities and do not allow any sidesteps besides the Information Mapping straitjacket. • The seven imposed information types are debatable, and hard to explain to a large group of users. • Other information architectures, e.g. DITA (the Darwin Information Typing Architecture) or Stuctured Writing (see below), are more flexible and accessible in their information typing.

  13. Con (2) • The Information Mapping templates quickly lead to boredom. Their layout is limited and unvarying. • Trained writers experience the method as a restriction on their creativity. • Information Mapping is very generic and not tailored to the specific needs of a company.

  14. References: • http://en.wikipedia.org/wiki/Information_mapping • http://www.infomap.com/index.cfm/TheMethod • http://www.infomap.com/documents/Manufacturing_Procedure.pdf

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