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ISE 288 INTERVIEW Interviewee: John Bowen BS Industrial Management Mercer University Interviewer : Thomas Knerr Editor : Dr. Joan Burtner. Introduction. Armstrong World Industries John Bowen’s Background A Typical Day The Job Experience Mercer Highlights. Armstrong World Industries.
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ISE 288 INTERVIEWInterviewee: John BowenBS Industrial ManagementMercer UniversityInterviewer : Thomas Knerr Editor : Dr. Joan Burtner
Introduction • Armstrong World Industries • John Bowen’s Background • A Typical Day • The Job Experience • Mercer Highlights Thomas Knerr ISE 288 Interview Spring 2008
Armstrong World Industries • Global Manufacturing Company • Headquartered in Pennsylvania • Product Line • Flooring • Ceiling Tile • Cabinets • Middle Georgia Production Facility located in Macon Thomas Knerr ISE 288 Interview Spring 2008
Interviewee: John Bowen • Graduate of Mercer University • Bachelor’s Degree in Industrial Management • Current position, Production Supervisor at the Macon facility • Previous position, Industrial Engineer at the Macon facility Thomas Knerr ISE 288 Interview Spring 2008
What can you tell us about your current position? • Supervises 13 people • Responsible for receiving and mixing raw materials and operating board formation to the dried board • Uses skills acquired during internship with packaging company • Learned how to ask others about problems he could not solve alone Thomas Knerr ISE 288 Interview Spring 2008
What is your typical day like? • There are no typical days • Ranges from getting a pair of gloves for a worker to fighting a small fire • Responsibilities • Eliminating the barriers that hinder the people on his crew from doing their jobs • Fixing problems • Making sure everything is running smoothly Thomas Knerr ISE 288 Interview Spring 2008
The Job Experience at Armstrong 1 • Ups and Downs of the job • The best part of his job is handling the unexpected • The worst part of his job is sharing the responsibility of scheduling the crews and covering jobs vacancies • He enjoys the manufacturing setting because there is always something happening and something else to learned Thomas Knerr ISE 288 Interview Spring 2008
The Job Experience at Armstrong 2 • Mainly uses Lean Manufacturing • Great Benefits • Friendly Co-workers Thomas Knerr ISE 288 Interview Spring 2008
Mercer Highlights 1 How did your classes at Mercer prepare you for this job? • Built a strong foundation for the technical detail of Armstrong • No class that can truly prepare you for manufacturing ceiling tile but having a solid knowledge so that when someone asks you to perform a task or lead a project you have the skill to perform the job Thomas Knerr ISE 288 Interview Spring 2008
Mercer Highlights 2 What classes were most helpful? • Overall, the most helpful classes have been Dr. Burtner’s data analysis class, managerial accounting, cost accounting, statistics, and human resource management Thomas Knerr ISE 288 Interview Spring 2008
Mercer Highlights 3 What classes were most helpful? (cont.) • As an Industrial Management major and he found that the business classes have been a real asset in understanding the workings of a manufacturing facility • Sometimes he uses text books from college to research ISE ideas and principles Thomas Knerr ISE 288 Interview Spring 2008
Questions? • John Bowen • John Bowen at Armstrong World Industries • Thomas Knerr • thomas.john.knerr@student.mercer.edu • Dr. Joan Burtner • Burtner_J@Mercer.edu Thomas Knerr ISE 288 Interview Spring 2008
