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Which fee refers to rental car firm pricing principle that allows customers to drive for a flat rate?. B. A. Unlimited mileage. Economy rate. Drop off charge. D. Refueling charge. C. tekhnologic. >.
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Which fee refers to rental car firm pricing principle that allows customers to drive for a flat rate? B A Unlimited mileage Economy rate Drop off charge D Refueling charge C tekhnologic >
What is a specific group of customers, with similar wants and needs that an organization selects as the focus of its marketing plan? B A Changeability Target Market Service D Marketing Mix C tekhnologic >
A restaurant offering speedy basic services, convenience, and a consistent quality at a low price is called a… B A Full service restaurant Casual restaurant Catering service D Quick service restaurant C tekhnologic >
Speed of service and efficiency is more important than a gourmet dining experience at a… B A Full service restaurant Quick service restaurant Casual restaurant D Catering service C tekhnologic >
What are three MAJOR car rental companies? B A Continental, Celebrity, Disney Enterprise, Hertz, Avis Southwest, Delta, United D Enterprise, Celebrity, Southwest C tekhnologic >
When it is 2200 on the 24 hour clock, what time is in on the am/pm system? B A 9:00 am 10:00 pm 10:00 am D 8:00 pm C tekhnologic >
What is the term for the imaginary line that marks the place on the Earth’s surface where a calendar day begins? B A Equator Prime Meridian Eastern Standard Time D International Date Line C tekhnologic >
All of the following are parts of the Hospitality Industry except… B A Restaurants Trains Casinos D Hotels C tekhnologic >
All of the following are part of the Tourism industry except… B A Cruise Lines Trains Hotels D Car Rentals C tekhnologic >
What is an example of perishability in the airline industry? B A Safety Instructions Lost Luggage Unsold Hotel Room D Empty Airline Seat C tekhnologic >
What is a property that offers many health related services? B A Spa Boutique Extended Stay D Bed & Breakfast C tekhnologic >
What is the major passenger rail system in the United States? B A TGV Subway Metro D AMTRAK C tekhnologic >
Traveling to nature’s wonders and leaving them in their original state is an example of what travel concept? B A Multiculturalism Ecotourism Infrastructure D Perishability C tekhnologic >
Which term is used to describe roads, ports, and utility systems that are needed to support tourism? B A City incentives Culturalism Environmental impacts D Infrastructure C tekhnologic >
What boarding procedure lets an airline know passengers will arrive? B A Check-In Security Check Reservations D Baggage Check C tekhnologic >
Which room on a ship is least expensive? B A Ocean view cabin Outside cabin Inside cabin D Balcony suite C tekhnologic >
What is the international symbol of hospitality? B A Pear Pineapple White Dove D Serving Platter C tekhnologic >
Jill flew to New York free of charge using her Delta Sky Miles points. Jill is taking advantage of which type of travel benefit? B A Travel competition program Buddy Pass Airline special promotion D Frequent flyer program C tekhnologic >
All of the following are major cruise lines except… B A Continental Carnival Celebrity D Royal Caribbean C tekhnologic >
What are the 4 P’s of marketing in relation to hospitality and tourism industry? B A Place, People, Perception, Product People, Place, Price, Product Product, Price, Place, Promotion D Perception, Place, People, Promotion C tekhnologic >
What is the process of developing, promoting, and distributing specific locations to customers in an effort to increase visitation to that location? B A Information Marketing Destination Marketing Marketing Concept D Promotional Mix C tekhnologic >
Alan is flying from New York to California on a Southwest flight. This is an example of what kind of travel? B A Regional travel Domestic travel International travel D Charter travel C tekhnologic >
All of the following are full service restaurants except… B A Olive Garden Chick-fil-A Applebee’s D Red Robin C tekhnologic >
What term is used to describe an activity on a cruise when tourists stop at a port to go swim with the dolphins? B A Embarkation Ripple effect Shore Excursion D Commission C tekhnologic >
Why would a hotel in Park City increase its room rates during the Sundance Film Festival? B A Supply is greater than demand Demand is greater than supply Supply is not a factor D Supply is equal to demand C tekhnologic >
What type of hotel is characterized by more personal service, fewer rooms, and a meal? B A Extended Stay Bed and Breakfast Spa Resort D Boutique C tekhnologic >
What is the minimum age requirement for renting a car without additional fees? B A 25 21 20 D 18 C tekhnologic >
As hotel prices increase, people tend to leisure travel less. What principle does this represent? B A Seasonality Popularity of Demand Elasticity of Demand D Infrastructure C tekhnologic >
Which strategy is a hotel using when they have limited capacity and they often set different prices for different rooms to maximize their profits? B A Information management Perishability Yield Management D Infrastructure C tekhnologic >
What is the term used to describe a tax free purchase? B A Security fee Duty free Service fee D Deposit free C tekhnologic >
What term is used to describe a problem where a resort struggles to sell rooms during its low times? B A Climatology Destination Marketing Seasonality D Scheduling C tekhnologic >
What type of impact would a traveler be experiencing when going to Mexico to enjoy Mexican food and Mariachi bands? B A Ecotourism Social Negative D Economic C tekhnologic >
A room that goes unsold for a night in a hotel is an example of what hospitality concept? B A Variability Sustainability Perishability D Changeability C tekhnologic >
Which term reflects the attitude that one’s own culture is more natural and superior to others? B A Multiculturalism Pluralism Ethnocentrism D Egocentrism C tekhnologic >
What is the fee called if a travel agent promotes a destination and is paid a fee based on a percentage of the total vacation price? B A Tariff Commission Sales Rate D Lodging Tax C tekhnologic >