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Bill Reese, Sr. Software Consultant

A Day in the Life of Mobile Enterprise. Bill Reese, Sr. Software Consultant. A Current Day in the Life. 2. What does that mean?. Users go to many access points “ Hallway Tango ” Lost tickets Time Spent answering questions Ticket times increasing “ Waiting Game ”. 3.

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Bill Reese, Sr. Software Consultant

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  1. A Day in the Life of Mobile Enterprise • Bill Reese, Sr. Software Consultant

  2. A Current Day in the Life 2

  3. What does that mean? • Users go to many access points • “Hallway Tango” • Lost tickets • Time Spent answering questions • Ticket times increasing • “Waiting Game” 3

  4. What needs to be done? Our lives are frittered away by detail; simplify, simplify - Henry David Thoreau 4

  5. What a mobile solution brings to the table. • Anywhere Experience • Single Access Point • Technician - Work Incidents while on the go 5

  6. BMC Mobility and MyIT 6

  7. Anywhere access - even offline

  8. Find what you want when you need it

  9. Mobile applications should make life…easier!

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