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SALUD – Aragón Health System Antonio Brun Macipe. SALUD – Aragón Health System. Results achieved - Health optimum. Antonio Brun Macipe Gerente del Servicio Aragonés de Salud. E F Q M. Mission, vision and values.
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SALUD – Aragón Health System Results achieved - Health optimum Antonio Brun Macipe Gerente del Servicio Aragonés de Salud
E F Q M Mission, vision and values • Providing Aragonese citizens and residents an integrated health care system, ensuring its accessibility, meaning healthy life style promotion, disease prevention, protection against physical, environmental and biological risk factors, and accurate health care in case of disease, maintaining the best possible autonomous degree, and insertion in their family and social environment in order to satisfy all their health needs and expectations.
E F Q M Mission, visionand values • The Aragon Health Service is heading towards a scenario where through management of public resources, is providing an excellent heath care which completely satisfies the community. Furthermore, all members in the health care system are highly involved and motivated
E F Q M Mission, vision andvalues • Equity, solidarity and universality. • Community-oriented. • Results-oriented. • Continuous improvement, learning and innovation. • Management accountability. • Social accountability.
E F Q M Personnel results • Being involved in an international project and its development has generated an improvement in health care workers’ motivation and satisfaction. • Even among those people that have not yet this technology to start.
E F Q M Patient results • Satisfaction on immediacy and nearness. • Proud about technological innovation. • Interest and satisfaction about innovation • Accessibility improvement
E F Q M Providers’ results • New alliances, emerging and innovative sector . Reliability. • Integrating and sharing interest and willingness. Opportunity • Respect for innovation and work performed
E F Q M Key performance results Tele-counselling
E F Q M Key performance results Tele-consultation Satisfaction 90%
E F Q M Key performance results Tele-radiology More than 100.000 images
E F Q M Key performance results INTRANET
Multidisciplinary team – patient target Thanks for your attention abrunm@aragon.es