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VoIP - Australian Regulatory Practice and Directions

VoIP - Australian Regulatory Practice and Directions. Duncan MacAuslan Task Coordinator - VoIP ITP Training 2006 7 September 2006. Current telephony regulation. broad social and economic outcomes: encourage competitiveness long term interests of end users national interest focus on voice

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VoIP - Australian Regulatory Practice and Directions

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  1. VoIP - Australian Regulatory Practice and Directions Duncan MacAuslan Task Coordinator - VoIP ITP Training 2006 7 September 2006

  2. Current telephony regulation • broad social and economic outcomes: • encourage competitiveness • long term interests of end users • national interest • focus on voice • overarching requirements: • access to emergency services • protection of confidentiality of consumer communications • interception and assistance to law enforcement agencies

  3. Development of VoIP policy • Review part of 2004 Government policy • first of other NGN services • required top-down and bottom-up review of policy & regulation • Concept of the ‘standard telephone service’ a central issue • Final report published 22 November 2005 after Government acceptance. 30 recommendations

  4. Tools for regulation • Industry codes of practice • Developed by ACIF, and registered by ACMA • Standards and Determinations • Imposed by ACMA • Licence conditions • Imposed by legislation or ACMA

  5. What isdifferent about VoIP? analogue circuit central generally fixed network digital packet edge possibly nomadic mains • Signal: • Switching: • Intelligence: • Location: • Power:

  6. VoIP service components ISP’s Internet PSTN VSP’s network Local loop: ADSL or Cable or Wireless Could be: PC, traditional phone (ATA), VoIP handset, game box etc.

  7. Issues to be addressed • Numbering plan • Nomadicity • Portability • Emergency services • Customer service guarantee • Law enforcement • Long term changes

  8. Numbering • Use of local service numbers by the corporate sector • Allocations between CSPs • Definitions in the Numbering Plan • geographic numbers 02, 03, 07, 08 • mobile 04xx • emerging services range 0550 • Untimed call obligations • Costs of interconnect

  9. Nomadicity • VoIP users can connect from anywhere • Users address on IPND no longer useful • identify people not places • issues for • emergency services • location based services (taxi, fast food delivery) • law enforcement

  10. Customer Service Guarantee • Supplier definition • Use of links provided by others raises issues • Responsibility not self-evident to suppliers • Local access providers may be unaware of suppliers

  11. Emergency calls • Location • IPND flagging • New number range • Overseas developments - ECRIT • Emergency calls from overseas • Call handling at the gateways • Power • Advice to customers • Power back-up options

  12. Jurisdiction • Call set-up systems for Australian services located overseas • Coordination with overseas regulators for any enforcement activities • Concerns shared • Overseas VoIP services with systems in Australian reversing the issue

  13. Law Enforcement • Call tracing • Call interception • Nomadicity • IP only calls • Encryption

  14. Long term issues • ‘on net’ calls • NGNs • interconnection of IP networks • direct IP to emergency calls • multi-media calls • updated converged legislation • no PSTN?

  15. Questions?

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