Using GALILEO Self-Guided Training Sessions As Outreach Tools in Special Collections

1. Using GALILEO Self-Guided Training Sessions As Outreach Tools in Special Collections Carol Waggoner-Angleton Special Collections, Reese Library, Augusta State University GUGM 2011 May 19, 2011 cwaggone@aug.edu

2. Maxine Maloney, president and the Augusta Genealogical Society • Karen Minton and Courtney McGough, Galileo Support Services • LouAnn Blocker, Electronic Resources Librarian, Reese Library Augusta State University THANKS !!!!!!

3. What is Outreach for Special Collections? • Why do Outreach in Special Collections? • What’s so hard about Outreach? • Why I did Outreach with Galileo Self-Guided Training modules. • Why I did it again. • Some lessons learned. • What the patrons thought. • Summary OUTLINE

4. What is outreach for Special Collections?

5. Resources Instruction Cultural Programming Special Collections What is Outreach for Special Collections?

6. Why do Outreach in Special Collections?

7. “The nature of archives itself….is a vision of things [that our] society needs, this deeper insight, this better understanding, this clearer view • Local history, the history of a community, particularly, is both a distillation and a symbol of local character…Special Collections should provide a contact point and a clearing house for information on local collections Derek Toyne-Art LibrarianWith modification by C. Waggoner-Angleton

8. Deborah A. Richardson • 5. Programming boosts circulation of materials related to the program topic—and circulation is an important measurement for libraries. • 4. Programming is rewarding, enriching, and intellectually satisfying for the librarian, the audience, and the presenters. • 3. Programming is something the whole family can enjoy: plan intergenerational programs, or seed a small audience with your own family members. • 2. Programming fosters bonding with your coworkers: teamwork, pride, and enthusiasm develop among staff. • 1. Programming is a great way to meet and network with other librarians and interesting people. Top ten Reasons to do Cultural Programming • 10. Programming and community outreach are important roles for the library as a community center. • 9. Interpretation of the collection,… is an important role for the librarian. • 8. Everybody is doing it: according to surveys, an increasing number of all types of libraries are offering cultural programming. • 7. It is easy to get money. Based on libraries’ previous successes, local and national sources are open to funding cultural programming that makes a difference. • 6. Cultural programming gains visibility for the library and its partner agencies.

9. Six Functions of the Library in fulfilling the cultural role • To serve the information needs of the community • To provide a showcase for archives in the local community • To facilitate program coordination among community organizations • Margaret E. Monroe • To provide a network of cultural outreach centers for the community • To stimulate the consideration of public issues… • To provide the fundamental archival literacy needed for the experience of historical research

10. Eight Reasons for Programming • Increase the visibility of Special Collections and community awareness of Special Collections resources • Provide information and education in a variety of ways to meet differing learning styles as well as diverse educational needs • Offer an alternative to commercial entertainment • Make Special Collections vital for users… • Rhea Joyce Rubin • Demonstrate viability to government leaders, taxpayers and funding agencies • Increase patron use • Provide a public forum for the exchange of ideas • Develop cooperation with other community agencies and organizations • Engage diverse participants • Expand Special Collections sphere of influence

11. BE INTENTIONAL • PUT YOUR HEART INTO IT FOR GOOD OUTREACH….

12. EXPECTATIONS FUNDING COURTING AUDIENCES CREATING CONTENT TOOLS FLIERS ADVERTISING TECHNOLOGY COURTING SPEAKERS POSTERS TIME What’s so Hard about Outreach? ENVIRONMENTAL CONCERNS

13. aAughHHH!!! -CHARLIE BROWN

14. GUILT Why I did Outreach with Galileo Self-Guided Training Sessions.

15. I Promised! Why I did it again.

16. EXPECTATIONS FUNDING COURTING AUDIENCES CREATING CONTENT TOOLS FLIERS ADVERTISING TECHNOLOGY COURTING SPEAKERS POSTERS TIME Some lessons learned. ENVIRONMENTAL CONCERNS

17. No new content had to be created The Galileo webinars are the content and the speaker Partnering with AGS provided the audience and the advertising and AGS handled registration No new tools or technology had to be mastered yet the look and feel of the presentation was professional Funding wasn’t a problem. Using the Library’s existing facilities and Galileo webinars delivered a free workshop Reasons It Worked

18. Make each handout a different color • Make sure each person has computer access • Mike yourself Some lessons learned.

19. What the patrons thought.

20. 22 people attended • A survey questionnaire was made in SurveyMonkey to judge feedback • Responses could be returned online or on paper • There was a 50% response rate What the patrons thought.

21. 54.5% 45.5%

22. 54.5% 45.5%

23. 63.6% 36.4%

24. 90.9% 9.1%

25. 100%

26. 90% 10%

28. It worked! Summary

29. Blanchard, Bob. Outreach to the senior community: One library’s activities. Librarians as Community Partners: an outreach Handbook. ed. Carol Smallwood. Chicago: American Library Association 2010 • Brinkman, Stacy and Frances Weinstein Yates. Promoting partnership: campus and community collaboration through cultural events. College and Research Libraries News 69:3 2008 • Brodsky, Karen. They didn’t teach me this in library school: managing a library art gallery Librarians as Community Partners: an outreach Handbook. ed. Carol Smallwood. Chicago: American Library Association 2010 • Hawkins, Lynn. Dinner with the presidents: teaming up with the Yours Truly restaurant chain. Librarians as Community Partners: an outreach Handbook. ed. Carol Smallwood. Chicago: American Library Association 2010 • Mehling, Ellen. Creative partnerships with local organizations. Librarians as community partners: an outreach Handbook. ed. Carol Smallwood. Chicago: American Library Association 2010 • Robertson, Deborah A. Cultural Programming for Libraries; linking libraries, communities and culture. Chicago: American Library Association 2005 • Schneider, Tina . Outreach: Why, how and who? Academic libraries and their involvement in the community. Outreach Services In Academic And Special Libraries. ed. Paul Kelsey and Sigrid Kelsey Binghamton, NY: Haworth Information Press (2003) • Shoop, Melissa. Bring history to people’s fingertips: University of Florida digital collections and historical Florida Newspapers. Librarians as Community Partners: an outreach Handbook. ed. Carol Smallwood. Chicago: American Library Association 2010 Bibliography & Resources

30. Smith, Rochelle et al. Open house in the ivory tower: Public programming at an academic library. Electronic Journal of Academic and Special Librarianship. 10: 2 2009 Available http://southernlibrarianship.icaap.org (May 5, 2011) • O’Gara, Genya. Articulating Value in Special Collections: Are we Collecting Data That Matter. In the Library with the Lead Pipe http://www.inthelibrarywiththeleadpipe.org/2010/articulating-value-in-special-collections-are-we-collectiong -the-data-that-matter/ September 29, 2010 • Visser, Michelle. Inviting the rabble: changing approaches to public service and access in special collections. Public Services Quarterly 1:4 2003 • Galileo Self-Guided Training http://help.galileo.usg.edu/librarians/training/self_guided/great_things_to_know_about_galileo/ Bibliography & Resources