Welcome - Agenda

1. Welcome - Agenda • 9.30-10.00 Coffee • 10.00-10.45 HCPA Business • 10.45-11.40 Introduction to PCA’s • 11.40- 12.00 Coffee and comfort break • 12.00-12.45 PCA workshop • 12.45-1.30 Lunch • 1.30-2.20- PCA workshop afternoon session pt 1 • 2.20-2.40 Coffee and comfort break • 2.40-3.30 PCA workshop afternoon session pt 2 • 3.30-4pm Q&A and plenary session

2. HCPA - Business • David Ashworth : introduction and Chairs notes • Sharon Davies: update on training /email re funding/courses offered/stroke meeting/falls meeting/train the trainer model • Jackie Taylor: update on WDF/ what to do/what it covers/what is new • Wesley Hughes: new business improvement model /request for excellent service recommendations/ nominations for Awards

3. David Ashworth - Chair Fuel contribution for rural areas The commissioning team is sending letters to providers offering the small uplift for the final 6 months of this year and asking them to send 2 invoices for Oct-Dec & Jan-Mar after the end of each period. Fee review  HCC are using the figures HCPA provided to assess the inflationary pressures on costs. HCC hope that they will be in a position to finalise the position on fees early in the new year. SOVA   We are meeting with the safeguarding board and they are happy to attend our next meeting to explore the issues raised and explain how things should work. HCC is also happy to identify staff to attend our members meeting on this subject on 7th March.

4. Sharon Davies - CEO • update on training - email re funding Due to unprecedented demand in November we have written to inform you that HCPA will cease considering paying funding towards mandatory/Specialist courses from 20th December 2011. Any training undertaken after 20th December will not be eligible for funding. All claims sent to us for training that is undertaken on or before 20th December will be considered on a first come first served basis but there is no guarantee that all claims will be paid. Please note that caps still apply. We fully expect to re-open this fund again on 1st April 2012 on the same basis as this year  (but we are dependent on Local Authority Funding and therefore cannot guarantee this).

5. Courses offered • HCPA will continue to support care providers throughout the months of Jan Feb and March 2012 by continuing to offer the following courses FULLY FUNDED – FREE at the point of delivery. • Places on these courses are of course limited and therefore you are recommended to book early.

6. What’s available? • Open Courses in  Dementia, Supervision, Autism, Epilepsy • Short Qualifications in  Health & Safety, Dementia and First Aid • Level 3 Qualification in Training Management – Learning Champions  - next course starts in January • Level 3 Qualification in Leading & Recognising Excellence in Care – next course starts in January • Train the Trainer courses in Person Centred Planning (for those who do not hold a PTLLS qualification we will help you to access this fully funded and this can be taken prior or post the train the trainer course) • Train the Trainer courses in Falls Prevention (for those who do not hold a PTLLS qualification we will help you to access this fully funded and this can be taken prior or post the train the trainer course) • Ladder to the Moon mini programmes for people in interested in/new to Activities • QCF Level 3 in Activities Provision

7. Other options… • We are still able to access the Skills for Care Partnership funding for QCF Qualifications • SCILS – Bite Sized Distance Learning – all materials are completely FREE to full HCPA Members • Elearning - Free links are available for you to access • You can still utilise the HCC Health and Community Services (formerly ACS) Calendar or courses

8. Strokes seminar • Took place in November in association with Beds and Herts Heart & Stroke Network • 38 people attended • Message: become a stroke specialist centre • Training is available – FOC (number of sessions are limited) • Future: Train the Trainer Model

9. Prevention of Falls • Forum of NHS colleagues, Local Authority and HCPA • Target: to reduce falls and the cost of falls in Hertfordshire • Pilot Training will be targeted at Managers to enable them to implement a falls prevention programme • The future: NHS will be looking to fund the roll out of this training

10. Dementia Strategy • HCPA regularly meets to discuss the Dementia strategy in Hertfordshire • Dementia Accreditation has now been revamped and is available to all • Training is being targeted at Advanced Level

11. Safer Care • In Association with NHS – seminar planned for 23rd February – flyer to follow • What do you do as an individual, unit or department that, if spread across the whole health & social care economy, would make the biggest difference to improving the quality & safety of care, patient (or staff) experience and reduce costs. • Topics for the workshop • Pressure ulcers • End of life • Productive ward • Medicines management • Catheter passport • Nutrition & hydration

12. Train the Trainer Model • Sustainability! • Find a suitable staff member who is enthusiastic about developing staff • Book them on a PTLLS course and • Book them on a subject specific Train the Trainer course • Ask HCPA about becoming an Approved Internal Training Provider • Start claiming funding in the new financial year

13. Jackie Taylor – Contracts Manager • Workforce Development Funding – financial help for qualifications

14. Workforce Development Fund • Dept of Health funding - Skills for Care replaces TSI Funding • Supports QCF (Qualifications and Credit Framework) vocational qualifications – care sector • funding closes at the beginning of March 2012 • Just had notification that we can continue to claim NVQs until March!

15. Priority Areas for 2011/12 • dementia • end of life • learning disabilities • safeguarding • management • Large range of units available – NOT ALL FUNDED!

16. How can I access the funding? Funding for eligible units @ £8.50 per credit Level 2 Diploma = minimum 46 credits = £391 Level 3 Diploma = minimum 58 credits = £493 Level 5 Diploma = minimum 80 credits = £680 Claim via HCPA forms on the website www.hcpa.info Your organisation will need to be NMDS-SC compliant! but there is help

17. Keeping your NMDS-SC updated benefits your organisation and the sector The Department of Health and the NHS Information Centre - this informs decision making around funding, resources and policies that impact upon the sector. The Care Quality Commission (CQC) - NMDS-SC provides information directly to them to reduce the burden on employers. This only applies to employers who give permissions for this data transfer. The Migration Advisory Committee (MAC) - provides evidence on how important overseas workers are to the social care sector. Local authorities- NMDS-SC will help them gain a clearer understanding of the workforce in their local area helping them develop their Integrated Local Area Workforce Strategies and meet the Putting People First milestones

18. Enables you to benchmark against other similar organisations • Aids workforce planning • Tool to identify training needs • Reduce CQC paperwork (remember you have to agree to share your information with CQC) New report available – My Workforce Development NMDS-SC Requirement Report – New from December 2012

19. How does NMDS-SC inform CQC? • “The CQC monitor that care providers continue to meet the essential standards of safety and quality and use a range of information to inform this process which now can include NMDS-SC” • “Results of a recent employer consultation strongly supported information being shared directly with CQC from the National Minimum Data Set for Social Care (NMDS-SC).” • Minimises information required by CQC for compliance monitoring • Log in to NMDS-SC and give permission • Keep your NMDS-SC up to date

20. Quality Risk Profile • A first series of data items from NMDS-SC has now been shared with CQC. • CQC will use this data to develop indicators for the Quality and Risk Profile (QRP) for each regulated provider of adult social care services (including where services are provided in health settings). • QRPs are being developed to enable CQC to assess the level of risk of a provider not meeting the essential standards and prompt front line regulatory activity.” – excerpt from Skills for Care website http://www.nmds-sc-online.org.uk/news/View.aspx?1067

21. NMDS-SC Data

22. Update Now Contact us if you need help: HCPA Office tel: 01707 536020 Email: jackietaylor@hcpa.info or admin@hcpa.info Skills for Care 0845 873 0129 NMDS-SC helpline http://www.nmds-sc-online.org.uk/ Link for NMDS-SC Completion Flyer: http://www.skillsforcare.org.uk/funding/skills_for_care_funding/wdf_eligibility_criteria.aspx

23. Useful Links General QCF Information: http://www.skillsforcare.org.uk/qcf/ Level 5 Diploma in Leadership: New Qualification Options Leaflets: http://www.skillsforcare.org.uk/qualifications_and_training/qualificationsandcreditframeworkQCF/leadership_for_health_and_social_care.aspx http://www.skillsforcare.org.uk/qualifications_and_training/qualificationsandcreditframeworkQCF/supporting_materials.aspx Talk to your training provider

24. Wesley Hughes – Head of Operations HCPA Strategic Partners and Preferred Suppliers Scheme

25. Why was the scheme set up? • Supports HCPA’s mission to raise the quality of care in Hertfordshire • Raises an income for the association to put back into the company benefitting members • Gives you access to trusted, tested and genuinely beneficial services and products • Will give Gold members (you) access to special offers, deals and the atest products and services.

26. Strategic Partners – How does it work? • Strategic Partners sign up for a year • We will send you information about our new partners in our regular email updates (e-bulletin) • List our strategic partners and preferred suppliers on our website for you to see • Allow partners to present at these meetings for 15 minutes for you to see their services and products;

27. Include flyers at these events for you to find out about services and products • Allow you to take advantage of special offers and introductory offers as Gold members • Strategic Partners will sponsor and present at The Hertfordshire Care Awards 2012 • Advertise in the awards brochure • We will report back to you on how other providers are getting on with new suppliers.

28. Preferred Suppliers • (For smaller organisations) • Hold a stand at Networking Events • Give us testimonials and case studies on how the supplier got on with other providers • Give you contact details if you ask for them

29. How can we help? • Please tell us: • Which companies give you excellent customer service • Which products you use that you consider to be value for money and good quality • What excellent services you use within your company • Please fill in your evaluation form.

30. “Sharing Best Practice in Care through Partnership” • In Summary… • We will inform you of our new preferred suppliers and strategic partners in your e-bulletin • As a Gold member you will be offered promotions and special offers • Using our strategic partners and preferred suppliers puts money back into helping to raise the quality of care in Hertfordshire and for us to continue to support you • You can be rest assured that companies that we are recommending are genuine, good quality and value for money.

31. Special Offer • From our Strategic Partner Surecare / HCC

32. Hertfordshire Care Awards 2012 • Nominations are open for next years’ Care Awards • The event will be bigger and better than last year • There are new award categories • Forms available today. • Vote Now!

33. And Next… • That concludes HCPA Business for this meeting • Please contact any staff or board member if you want to know more • Slides will be available on the website Now please welcome… • Helen Pettengell & Judi Burwood from JH Health & Care Associates