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Section 508– Southern Jersey

Section 508– Southern Jersey. May 15, 2007 Program Meeting ASQ “Make Good Great” “Recognition Night” Richard A. Litts Rick Region 5 Regional Director 2005-2007 ~ 2007-2009. The ~ At least one more PowerPoint Slide!!!!!!!!!!!!!!!!!!!. Region 5 Deputy Regional Directors (DRD’s).

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Section 508– Southern Jersey

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  1. Section 508– Southern Jersey May 15, 2007 Program Meeting ASQ “Make Good Great” “Recognition Night” Richard A. Litts Rick Region 5 Regional Director 2005-2007 ~ 2007-2009 508 Southern Jersey Program Meeting RD Presentation

  2. The ~ At least one more PowerPoint Slide!!!!!!!!!!!!!!!!!!! 508 Southern Jersey Program Meeting RD Presentation

  3. Region 5Deputy Regional Directors (DRD’s) • Tom Mudge ~ SJ, Del, DelMarva • Wayne Paupst ~ LV, Phil, Reading • Jim Pasquali ~ Harrisburg, NCPA • Eric Whichard ~ Baltimore • Robert Scanlon ~ WashDCMDMetro, NVA • David Little ~ Special Projects 508 Southern Jersey Program Meeting RD Presentation

  4. Overview of the Section Volunteer Community A Resource for Section Members and Leaders “Michael Manteuffel” “THE GO TO PERSON” Region 5 Community Care Administrator 1-800-248-1946 508 Southern Jersey Program Meeting RD Presentation

  5. Section 508– Southern Jersey • 2007 World Conference on Quality and Improvement • Orlando, Fla. April 30 – May 2 • “Fueling Innovation Through People and Quality” 508 Southern Jersey Program Meeting RD Presentation

  6. Vision • By making quality a global priority, an organizational imperative, and a personal ethic, the American Society for Quality becomes the community for everyone who seeks quality technology, concepts, or tools to improve themselves and their world 508 Southern Jersey Program Meeting RD Presentation

  7. Why ASQ Members Value Membership • Networking • Training, Certification, Events • Stay up to date with Quality Progress • Flexible Levels of Membership • Identify self as striving for excellence • Grow profession with Body of Knowledge (BoK) • Articles/White Papers 508 Southern Jersey Program Meeting RD Presentation

  8. Why ASQ Members Value Membership • Web-based training courses • Resources for certification preparation • ASQ worlds’ leading authority on everything Quality for the past 60 years and will be for generations to come 508 Southern Jersey Program Meeting RD Presentation

  9. ASQ • In top 1% of all US Professional Membership Organizations in size • Employs 204 employees • 68% Female • 32% Male • 95% Located at Headquarters - Milwaukee • 5% In distribution center (near airport) • 5% Are bi-lingual staff with 5 languages spoken 508 Southern Jersey Program Meeting RD Presentation

  10. Competitors • Associations • Consultants • Publishers • Bookstores / Sellers • Internet • Training and Consulting providers • Websites / Portals 508 Southern Jersey Program Meeting RD Presentation

  11. Principal Factors that Determine Success Relative to Competitors • ASQ Offers 100% guarantee on products & services • Money spent with ASQ is $$ that goes back into support of the Quality movement 508 Southern Jersey Program Meeting RD Presentation

  12. Organizational Structure 508 Southern Jersey Program Meeting RD Presentation

  13. Organizational Structure 508 Southern Jersey Program Meeting RD Presentation

  14. Office of the President (OOP) • Chair – Jerry Mairani • President – Ron Atkinson • President Elect – Michael Nichols • Vice President – Grace Duffy • Treasurer – Hope Gonzales • Executive Director and Chief Strategic Officer – Paul Borawski (non-voting board member) 508 Southern Jersey Program Meeting RD Presentation

  15. Board of Directors • OOP • Directors • Section Regional Directors ~ 6 • Division Representatives ~ 6 • Parliamentarian – James Rooney, Jr. • Robert’s Rules of Order • Board Staff Liaison – Karla Riesinger 508 Southern Jersey Program Meeting RD Presentation

  16. Revenue • 2006 Actual $ 37,158,950 • 2007 Forecast $ 36,101,714 • 2008 Budget $ 39,473,417 508 Southern Jersey Program Meeting RD Presentation

  17. Revenue Generators 2006 (million) • Dues $ 10.8 • Retail Sales $ 4.6 • Advertising $ 1.2 • Conferences $ 1.7 • Certification Fees $ 3.3 • Training Fees $ 7.4 • Sponsorships/Contributions $ 2.0 • Subscriptions $ 0.9 • Royalties and Licensing $ 1.2 • Contract Services $ 0.5 508 Southern Jersey Program Meeting RD Presentation

  18. Essential Activities 2006-2007 • Communications • Membership Growth & Development • Body of Knowledge • Education and Training • Web Plan • Member Leader Communication • Healthcare Market Development • Service Market Development • Education Market Development • Manufacturing Market Development • Global Market Development • Certification • Knowledge Offerings • Learning Offerings • Quality Management (Governor’s Award for Excellence) 508 Southern Jersey Program Meeting RD Presentation

  19. Society Membership • 7/1/04 100,881 • 7/1/05 94,200 • 7/1/06 93,715 508 Southern Jersey Program Meeting RD Presentation

  20. ASQ Members • Manufacturing 65.2% • Service 19.2% • Health Care 4.5% • Government 3.1% • Education 2.2% • Other 5.8% • 68% are 33 - 55 Years of age • 23% are Female • 77% are Male 508 Southern Jersey Program Meeting RD Presentation

  21. Region 5 • 30,376 Square Miles • 18 Members per Square Mile • 2nd out of 15 ASQ Regions 508 Southern Jersey Program Meeting RD Presentation

  22. ASQ Regions 508 Southern Jersey Program Meeting RD Presentation

  23. Section 508 – Southern Jersey Region 5 11 SectionsRank out of 252 Members ASQ Sections 500 Lehigh Valley466 64 501 North Central Pa. 165 141 502 Baltimore 719 30 503 Harrisburg 536 51 505 Philadelphia 1182 10 506 Delaware 368 73 508 Southern Jersey 198 123rd 509 Washington (DC) & Maryland Metro 702 31 510 Reading 238 109 511 Northern VA 742 26 512 Delmarva 74 220 508 Southern Jersey Program Meeting RD Presentation

  24. Society Update • Living Community Model (LCM) • Student • Forum – Interest in Q-Specific Industry or topic • Associate – Interest in Q-Tools & Techniques • Regular • Senior • Fellow • Sustaining – Company Site Specific • Organizational (Pilot) 508 Southern Jersey Program Meeting RD Presentation

  25. Section 508– Southern Jersey Membership 7/1/067/1/05 • Forum 0 0 • Student 1 3 • Associate 6 3 • Regular 122 170 • Senior 66 39 • Fellow 0 0 • Sustaining 2 1 • Organizational 1 0 • Total 198 216 508 Southern Jersey Program Meeting RD Presentation

  26. Section 508 Southern Jersey Organizational Member • Boeing Sustaining Members • Lockheed Martin • Alcan Packaging 508 Southern Jersey Program Meeting RD Presentation

  27. ASQ Member Retention Rate • Society 71.4% • Southern Jersey 67.6 % • Region 5 73.7% 508 Southern Jersey Program Meeting RD Presentation

  28. 508 Southern Jersey Compared to Other Sections Retention • Minnesota 2588 75.9% • Toronto 1856 • Chicago 1758 • Greater Detroit 1759 • Milwaukee 1505 • Atlanta 1407 • Orange Empire 1318 • Silicon Valley 1277 • Boston 1231 • Philadelphia 1182 123. Southern Jersey 198 67.6% 508 Southern Jersey Program Meeting RD Presentation

  29. Global Community – World Partners • Hong Kong Society for Quality (HKSQA) • Japanese Union of Scientists and Engineers (JUSE) • Korean Standards Association • Singapore Quality Institute (SQI) • European Organization for Quality (EOQ) • Excellence Finland 508 Southern Jersey Program Meeting RD Presentation

  30. Global Community – World Partners • Excellence Ireland • Spanish Association for Quality (AEC) • German Society for Quality • Israel Society for Quality (ISQ) • Instituto Profesional Argentino para la Calidad y la Excelencia (IPACE) • National Quality Institute (Canada) • PGQP – Regional Program of Quality and Productivity (Brazil) 508 Southern Jersey Program Meeting RD Presentation

  31. Member Value Summit • October 2005 • Milwaukee WI • ASQ Leadership - Headquarters • Section Affairs Council (SAC) • Division Affairs Council (DAC) • Section Leaders • Members 508 Southern Jersey Program Meeting RD Presentation

  32. Member Value Summit • Summit Outcome Activity Report (SOAR) 508 Southern Jersey Program Meeting RD Presentation

  33. SOAR Office Leadership • SOAR Project Office • Grace Duffy • Paul Borawski • Architecture • David Little • Karla Riesinger • Education and Training • Larry Smith • Brian LeHouillier • ML Communications • Connie Faylor • Laurel Nelson-Rowe • Body of Knowledge • Sue Jacobs • Chris Bauman, Bill Tony

  34. Key Theme #1 Education and Training • Design Team Assignment from Summit: • Create a unified vision of how the Society carries out its training and education in today’s world, in a way that is responsive to the needs of member and customer and best utilizes sections, divisions, and headquarters capabilities. 508 Southern Jersey Program Meeting RD Presentation

  35. Education and Training Vision Task Force • Progress to Date: • Vision statement created • Voice of Customer training for ASQ staff • Benchmarking possible partners • Modular Development sub-team up and running

  36. Key Theme #2 Member Leader Communication • Design Team Assignment from Summit: • Create a system responsive to the needs of member leaders to be known, be involved, and have access to the information they need. 508 Southern Jersey Program Meeting RD Presentation

  37. Member Leader CommunicationsTask Force • Progress to Date: • As-is model communicated • Friday Fast Facts debuted June 30 • Continues reducing duplication • ML Training • Role Descriptions

  38. Key Theme #3 Body of Knowledge • Prepare the known knowledge of quality for best use in the quality community and assure a vital flow of new knowledge. 508 Southern Jersey Program Meeting RD Presentation

  39. Body of KnowledgeTask Force • Progress to Date: • Reviewed vision • Compiled “as is” model and macro process

  40. Summit Summary • This was a strong response to Summit • All three themes are provided for as Essential Activity on the Business Plan. • The themes are large projects involving change (we’re not so good at enabling change) • Apply the knowledge we’re learning about change leadership 508 Southern Jersey Program Meeting RD Presentation

  41. Ideas to Action Gathering • 2007 World Conference on Quality and Improvement Orlando, Fla. • Four Points by Sheraton Hotel Milwaukee, WI • September 23 – 25, 2007 508 Southern Jersey Program Meeting RD Presentation

  42. Section 508 Southern Jersey • Recognition Night • Awards for your Section!!!!!! • Total Quality ~ one of 98 Sections • Silver Excellence ~ one of 43 Sections • Congratulations to All!!! 508 Southern Jersey Program Meeting RD Presentation

  43. Section 508– Southern Jersey • Thank You for being Members! • Thank You for attending. It is appreciated! Have a safe trip home!!! • See you at another ASQ Event! ASQ “Make Good Great” 508 Southern Jersey Program Meeting RD Presentation

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