Maxtech Data House - Your Outsourcing Partner

1. Maxtech Data HOUSe (An ISO 9001:2008)

2. Maxtech data house Maxtech Data House was born in 1997 in Delhi, India, with a vision to provide analytics-driven, value-added, and cost-efficient Business Process Outsourcing (BPO) and Publishing services to companies around the globe. Since our inception more than 18 years ago, we have successfully served 500+ customers in the UK, US, Germany, Australia, Austria, Canada, Bermuda and Mexico and the list of customers is rapidly expanding. Today, as an ISO Certified 9001:2008 company, we render customer-centric and industry specific business solutions to meet your strategic goals.

3. Maxtech data house Over the years of professional expertise in various industries, we have earned an outstanding reputation as a leading global outsourcing company in India, renowned for its superior quality, reliability, and unparalleled efficiency. Presenting a superb blend of unrivaled BPO expertise, Maxtech DataHouseexemplifies its global presence with a stronger impact. In collaboration with our esteemed customers globally, we build relationships that facilitate improved communication, business growth and expansion.

4. Maxtech data house Our Services

5. Maxtech data house • Accounts Receivable • We offer a wide range of accounts receivable services that includes Billings preparation, Record and account for revenue, Entering receivable transactions into the accounting system, Preparing and delivering periodic statements, Issuing of credit memos and refund checks approved by the customer, Maintaining subsidiary receivables ledger, Carrying out process adjustments approved by the customer, Applying cash received to customer accounts and resolving short pays, Preparing accounts receivable reports, Accounts receivable deductions management (AR deductions management) services.

6. Maxtech data house • CustomerAcquisition

7. Maxtech data house • Lead Generation / Sales:-Our team is efficient of getting business for your company. Adding there experience to your requirements they can drive results on all your products and services. Selling bundle packages, Cross-sell and up-sell, corporate sales are our area of expertise. • Appointment Setting:-We can help you to keep your field team busy by setting up appointments with prospected customers, therefore driving desired results for your company. We ensure that we are able to decide the best suitable time with customers so that your field team can utilize it the most. • Customer Service:-Customers join a business for benefit but stay with them for their service. Our team is experienced in putting efforts to bring huge smile to a customer’s face every time they call. We hire the people who are knowledgeable and experienced in handling all Billing issues, account related queries or inquiries, account updating, and customer retention etc. • Call Verification:-We call the top businesses and encourage them reach global audience by updating their information and enhanced features. We ensure to confirm relevant contact person details, operating hours, payment methods, franchise/branches and all the addresses, Contact details, email address and website.

8. Maxtech data house • Credit and Collections

9. Maxtech data house First Party Collections:- We are experienced in providing cure programs, Early stage Collection and pre charge off collections. Our teams of experts know how to save an account from getting behind on payments without hampering our relation with the customer. Third Party Collections:- We provide post charge- off collections and skip tracing services. We are able to manage each debtor appropriately based on the country specific guidelines.

10. Maxtech data house Back Office

11. Maxtech data house Invoice/Bill Generation:- Our team is expert in generating the Bills/Invoice for the customers keeping in mind the discounts, waiver, previous balance, promo codes, additional charges or taxes if any. Documents Handling and Form Processing:- We keep a close follow up on any documents that are to be received from or to be sent to the customers or any other entity as per the process requirements. Our team is expert in processing the forms related to Mortgage and Loan, Credit and Debit card, Claims, Insurance (all kinds), Medical Billing, Patient Records, Legal and Tax, Rental and Lease, Surveys and Questionnaire, Coupon and Discount, Research and Examinations, Registration, Subscription and enrollment, etc. Orders Management / Account Management:- We ensure that a record is maintained of new or old customer’s order for any product or services. We ensure that a quick procedure is followed to complete the order. Customer’s account are always kept up to date and any changes required in the account of any customer is done on priority basis keeping in mind that an updated account is important to maintain healthy relation with customers. Administrative Services:- We offer a full range of administrative services to your business. Why to deviate your focus from your prime job for administrative work when we can get that done for you with a high level of quality. You would able to devote your precious time, energy and staff in the prime work of your business.

12. Maxtech data house With the help of our expertise solutions, we have reduced our client’s operational cost more than 40%. Our 24*7 work environment ensures that you are able to meet your deadlines. You may contact us any time for any further queries.

13. Maxtech data house • Our Mission • Delivering excellence in the deliverables, enhancing customer satisfaction” – at Maxtech Data House, we strictly adhere to the above dictum, working assiduously to efficiently satisfy, and even exceed your expectations for your outsourcing needs. Understanding customer needs and visualizing an appropriate solution is our priority. At the same time, we are committed to creating an enjoyable work atmosphere, promising to be fair to our employees, nurturing and promoting their talent and creativity. • Our Vision • At Maxtech Data House, we envision being the leading global business process outsourcing service provider, with the commitment to continual improvement and customer satisfaction • Our Values • At Maxtech Data House, our core values lie in our preferred practices and commitment that are successfully employed in pursuit of achieving our business objectives. The nature and scope of projects vary, but our fundamental strategies for each remains the same. At Maxtech Data House, our quality is akin to authenticity, what makes us one of the leading global business processes outsourcing company.

14. Maxtech data house BUSINESS INFRASTRUCTURE • Maxtech Data House, a premium data processing and information management company is based out of Delhi, with operational branch in Uttarakhand. Our business infrastructure in Delhi includes 4,000 sq. ft. office area with enhanced security systems, and phone lines with built-in voice loggers. • Here is a quick glimpse of our business infrastructure in Delhi: • Office area: 4,000 sq. ft. • 24 hours Security System • Robust Backup Plan • Air Conditioning Unit • Servers • P5 Systems • Lease Line • High Quality Scanner

15. Maxtech data house Our Offices :

16. Maxtech data house THANK YOU!