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Internet Services – Broadband Internet Enterprise Business Unit Network Services. Marnus Kok September 2013. ADSL. Leased Lines. Fibre. WiMAX. Microwave. WiFi. Satellite. Internet Services. Dedicated Internet. VPN Solutions. MPLS VPN. Mobile Voice. Voice Solutions. PBX.
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Internet Services – Broadband InternetEnterprise Business UnitNetwork Services Marnus Kok September 2013
ADSL Leased Lines Fibre WiMAX Microwave WiFi Satellite Internet Services Dedicated Internet VPN Solutions MPLS VPN Mobile Voice Voice Solutions PBX Mobile Video Collaboration Boardroom Video Collaboration Video Solutions Hosting Managed Storage VPN Solutions Voice Solutions Mail & Messaging Mobile Applications Perimeter Security Video Solutions Web Security Vodacom Services Portfolio for Business Access Services Wireless Solutions Fixed Line Solutions Mobile Solutions Mobile Data Access Point Names Machine to Machine Network Services Unified Communications Hosted Services “In the Cloud” Broadband Internet VoIP Desktop Video Collaboration Managed Operating Systems Managed Business Applications Email Security Hosted Call Centre Managed Back-up Machine to Machine Applications Disaster Recovery
Internet Services Vodacom’s Business Services division is made up of various towers of operations, with business units responsible for different areas of development, management and support. The Internet Services Business Unit focuses on delivering premium Business Internet Services, over a range of different Layer 2 and Layer 3 Access mediums. Different Internet Access offerings are available, based on customer requirements with optional service level agreements associated in regards to availability, latency, packet loss and contention ratios. In order to cater for various customer requirements, Vodacom has developed the following two categories of Internet access services: • BIA – Broadband Internet Access • DIA – Dedicated Internet Access These offerings meet the requirements of various market segments, namely: • Enterprise/Corporate • SMME/SoHo • Business Partner Resellers • CPP Channel
Broadband Internet Access - BIA • What is meant by Broadband Internet Access (BIA)? • Broadband referrers to high speed always on internet connectivity • Vodacom Business offers a premium Broadband Internet Access through various fixed and wireless access technologies, with low contentionratios: • ADSL (Asymmetric Digital Subscriber Line) • VSC – Vodacom Satellite Connect (Capped offerings only) • Different offerings are available based on the customer’s requirements: • Vodacom Business Services offerings • Uncapped Shaped • Small to Large Capps – Shaped or Unshaped
Fixed Broadband – Prices per Mbps Source: Ookla household value index
Broadband Internet – Access services VGE Launched – Phase 1 Dev. complete Strategic and Business Accounts VDSL In-Development Public Sector ADSL In-pipeline FTTx WC - BB Business Partners VSC Large SME 51 to 100 SME VSB FWC Small SME 21 to 50 SME SoHo 1 to 20 SOHO • Broadband Internet
Broadband Internet – Access services Uncapped Shaped Capped Unshaped • Broadband Internet - BIA Capped Shaped Network ADSL ADSL ADSL VSC WC - BB WC - BB Launched – Phase 1 Dev. complete Access VSB In-Development FWC FWC VDSL In-pipeline VDSL FTTx FTTx
BIA over VSC - High Level Product Definition • Consists of Satellite and Internet network • Same internet infrastructure used for Business ADSL • Daily Fair Access Policy (FAP) • Monthly CAP
BIA over ADSL - High Level Product Definition • Premium broadband internet service over ADSL • Based on Telkom ADSL access • Affordable internet connectivity • Target market: SMEs & SOHOs • Range of options: • Capped or Uncapped • Billion • Flat rate billing • VodaBiz Connect Portal – usage reports and top-ups • Sales channels: Direct Sales & Partners • Simple Sales Process
BIA over ADSL – Capped (Shaped) • Business ADSL Capped – SHAPED or UNSHAPED ( Automated account creation!) • Specifically aimed at SoHo and SMME however many opportunities in corporate as well • Available in a blended model as standard, or Local only • 1GB, 3GB, 5GB, 10GB, 15GB and 20GB options available • Cap • Service is throttled to 16kbps • Dynamic IP addresses • Top up options 1GB and 3GB – VodaBiz Connect portal • VB utilizes Billion 7404 CPE, however this is not a requirement! • Low contentions • STATIC IP address available as value ad!
BIA over Business ADSL – Uncapped Static IP (Shaped) • Specifically aimed at Corporate and larger SMME • Available in 384k, up to 1024k, up to 4096k, up to 8192k and up to 10240k • No variable billing issues • Static IP addresses (added benefit) • 5 Usable (10 available on request as part of initial order) • Pre-installation document makes for a plug & play type installation • Available from your VB Account Manager • FREE VBS supported CPE Billion 7404 VGOX, WiFi, 3G failover & VoIP • Paid for optional Cisco 887 VAG, WiFi and 3G • AUP – Acceptable Usage Policy • Available from your VBS Account Manager on request or as part of the service schedule • Low contention ratio’s • FREE .co.za domain registration (1 only)
BIA over ADSL - Network and Service Architecture Based on Telkom’s ADSL Network:
Broadband Internet Access – BIA new structure Remove5 Static IP’s Remove5 Static IP’s Remove30% AUP New
BIA over ADSL Uncapped price structure SMME Propositions
BIA over ADSL– Routers • Price Adjustments – Sep • SME Proposition - Sep • New router Oct-Nov • BIA over other Access technologies • Vsat • FWC • WC • FTTx