Smart City Application for Local Authority Using CitiAct - A Case Study

Multiplier Effect of Economic Growth via Technology A smart city is not only attractive to people who want to live there, but also to companies that want to do business there. Copyright © RIOT 2016 All Rights Reserved

USING SOCIAL MEDIA [http://www.thestar.com.my/metro/community/2015/03/26/leaping-into-the-future-city-council-turns-to-social-network-to-address-complaints-and-promote-trans/ ] Copyright © RIOT 2016 All Rights Reserved

VISION OF THE CITY OF THE FUTURE Technology may help mitigate the “black hole” problem. Provide tools for the citizens to interpret and change the workings of the city Make visible the invisible Sensing the city Open source and open data The goal is to make decisions in real time as events or emergencies occur, mitigating their impact on the daily lives of city’s residents while making sure the city’s budget is used as effectively and efficiently as possible. Copyright © RIOT 2016 All Rights Reserved

(1) CITIACT MOBILE APPLICATION Citizen reporting mobile application Report issues to Municipalities. Attach photos or other contextual information to your report. Automatically tagged the exact location on Google Maps. Once submitted, your report is routed to the relevant city council for processing. Status of reports are up-to-date – acknowledged or resolved Mobile app is currently available for both Android and iOS Copyright © RIOT 2016 All Rights Reserved

(2) CITISENSE.COM PORTAL Public portal for all reports gathered from CItiAct mobile app. Able to display different layers and filter any unnecessary reports. Filter is based on geographical boundaries of any cities. Able to track the status of the report: reported, acknowledged, resolved, false reports. Leaderboard for gamification. Copyright © RIOT 2016 All Rights Reserved

(3) CASE MANAGEMENT SYSTEM (CMS) Complaint management system for Municipalities. System allows the administrator to acknowledge the reported cases, assign them to the relevant Service Delivery Team, and updates the status. System also allows administrators to sort and prioritize actions based on KPI Copyright © RIOT 2016 All Rights Reserved

(4) DASHBOARD Comprehensive dashboards and reports will detail how operational services and local authority management are performing, providing a feedback loop between decision-making and operations. This gives greater insight into how resources should be utilized and enables more accurate planning and budgeting. Copyright © RIOT 2016 All Rights Reserved

(5) CITIACT CONTRACTOR A web application that can adjust to any screen, offers greater ease for on site contractors to resolve reports that have been assigned to them by the city councils Records performance of the contractor assigned to resolve a particular report Has the ability to resolve disputes between contractors and city councils about the status of the assigned job Tracks the status of assigned job Copyright © RIOT 2016 All Rights Reserved

DERIVING MEANINGFUL INSIGHTS Examples • Relationship between Dengue Cases with drainage issues, mosquito larvae, weather • Relationship between Leptospirosis (Penyakit Kencing Tikus) with unattended garbage, weather, etc Copyright © RIOT 2016 All Rights Reserved

Smart Waste Management Smart Smart Parking CitiAct Smart Street Light Transportation IOT Applications Users Smart City Hub Social Media Garbage Collection Public Transport Parking Open Data Lighting Smartphone Users Sensor Data Copyright © RIOT 2016 All Rights Reserved

TYPES OF PARTNER R I O T I N T E G RAT O R R I O T B U S I N E S S RIOT Business Partner (RBP) Companies selling IoT solutions based on RIOT platform, distributing licenses and value added services on their local markets. RIOT Certified Integrator (RCI) System Integrators approved by RIOT to implement and support the RIOT solution on their customers through certified engineers. R I O T R & R I O T R E A D D Y RIOT Ready Program (RRP) Hardware and Software manufacturers that want to integrate their product with RIOT Platform. RIOT R&D Partner (RRDP) Universities or Research Institutions that want to integrate their R&D projects with RIOT platform. Copyright © RIOT 2016 All Rights Reserved

THANK YOU For more details: • REDtone IOT Website: http://riot.com.my • REDtone IOT Facebook: http://www.facebook.com/redtoneiot • CitiAct Facebook: http://www.facebook.com/citiactapp • Email: iot@redtone.com Copyright © RIOT 2016 All Rights Reserved

Smart City Application for Local Authority Using CitiAct - A Case Study

Smart City Application for Local Authority Using CitiAct - A Case Study

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