Kamal Janardhan Director of PM, Workplace Analytics & MyAnalytics Dheepak Ramaswamy

2. Workplace Analytics and MyAnalytics: Transform productivity with collaboration insights from Microsoft 365 Kamal Janardhan Director of PM, Workplace Analytics & MyAnalytics Dheepak Ramaswamy Program Manager, Workplace Analytics & MyAnalytics Noelle Beaujon Senior Program Manager, MyAnalytics BRK2107

3. Our goals for today How to fuel cultural transformation with data Customer stories about data-driven culture change Introduction to Workplace Analytics & MyAnalytics to get you started

4. Agenda What does it mean to transform your organization with data? How can your organization do this? Product Overview Demos Roadmap + Future

5. MEETING QUALITY NETWORK SIZE MANAGER TIME COLLABORATION HOURS Companies that focus on culture are 5x more likely to succeed in their digital transformation 1 50%of transformations fail because individual behavior doesn’t change 2 Collaboration data and intelligent nudging can turn culture change from a soft to a hard science 1 BCG, How to Drive a Digital Transformation 2 McKinsey Quarterly Transformation Executive Survey

6. The war on attention We are interrupted every 3 mins Extreme multitasking costs the U.S. economy$650 billion/year in lost productivity NOT ALL INTERRUPTIONS ARE EQUAL BREAKS ARE CRITICAL MICROPRODUCTIVITY HELPS DIRECT ATTENTION INDIVIDUAL DIFFERENCES

7. Companies leading the way “Walmart continues to foster a curious, collaborative, accountable, and agile culture to position the company for further growth. To do that, it’s critical to have tools that encourage those skills and traits.” "We need to get things out of people's way so that they can drive the innovation that is inherent in this organization.“ “The saved hours add up quickly…we can give employees 4-5 extra hours per week to get their actual work done.”

8. Transformation storiesManager Effectiveness Employee attrition rate dropped by 50% after managers were coached to get more 1:1 time with direct reports IMPACT OF TRANSFORMATION Attrition Rate Manager 1:1 Hrs. WHAT THE DATA REVEALED The most engaged employees get regular 1:1 time with their manager

9. Transformation storiesSales Excellence Sales reps that adopted top-performer collaboration habits outperformed others by $237M IMPACT OF TRANSFORMATION Quota attainment of Adopters v. Non-Adopters WHAT THE DATA REVEALED Top performers exceed the average by… 130% 33% More hours 70% 25% More hours 25% larger

10. Transformation storiesTeamwork Collaboration overload damages engagement and innovation – but employees can form new habits to save time Engagement Innovation IMPACT OF TRANSFORMATION WHAT THE DATA REVEALED % Meeting hours with 21+ attendees % Recurring meetings Meeting hours 4 hrs/week Manager conflicting meeting rate Focus hours 4 hrs/week Organizational load 50%

11. What the research says To Retain New Hires, Make Sure You Meet with them in their First Week The Paradox of Workplace Productivity What Makes Great Salespeople How to Finally Kill the Useless, Recurring Meeting A Primer on Measuring Employee Engagement Being Engaged at Work Is Not the Same as Being Productive Quantify How Much Time Your Company Wastes What Work Email Can Reveal About Performance and Potential It’s 10 AM. Do You Know What Your Sales Reps Are Doing? 3 Behaviors That Drive Successful Salespeople Why the French Email Law Won’t Restore Work-Life Balance How Microsoft Used an Office Move to Boost Collaboration Measuring Your Employees' Invisible Forms of Influence If You Multitask During Meetings, Your Team Will, Too Email & Calendar Data Are Helping Firms Understand How Employees Work Employee Burnout Is a Problem with the Company, Not the Person What Great Managers Do Daily How People Analytics can Help you Change Process, Culture and Strategy 07.11.2018 08.20.2014 07.08.2015 11.17.2014 02.10.2016 05.18.2018 03.10.2017 04.06.2017 04.19.2016 10.11.2016 11.07.2016 01.25.2018 02.16.2017 08.28.2017 01.06.2017 05.28.2014 03.17.2015 12.14.2016 insights.office.com

12. Transform individual productivity with personalized outcomes TEAMWORK FOCUS CONNECTION Bring agendas to meetings Have hard convos in person Democratize decision-making Block + protect focus time Avoid email/chat grazing Batch email process Proactively network Hold weekly manager 1:1s Maintain important relationships

13. Transform organizational culture with Microsoft 365 data Create capacity Grow mastery Orchestrate networks Identify inefficient ways of working and gain time to focus on transformation efforts Cultivate skills, behaviors and relationships that are directly driving targeted outcomes Harness the power of the “real” organization and build value through relationships Collaboration overload Process inefficiencies Spans and layers Balance workloads and utilization Shadow functions Top performer behaviors Salesforce productivity Management practices Employee engagement and retention Onboarding & training experience Organizational rigidity and silos Post-merger integration Workspace effectiveness External relationships and ecosystem Diversity and inclusion

14. Let’s ideate! • Take 3 minutes to dig into the use cases in the handout • Text IGNITE to 22333 and you’re in • Text the appropriate letter (from the next slide) to answer the poll • Read scenarios • Take out your phone and join our poll • Share your opinion

16. Microsoft Graph Insights for individuals and organizations drawn from everyday work in Microsoft 365 Email + meetings alone account for 20-25 hours per week Industry-leading privacy and security Extensible and scalable for developers

17. Transform culture with insights from everyday work Individuals Decision makers Business analysts Developers MyAnalytics Microsoft Graph Workplace Analytics Build or buy custom applications powered by your own data, with built-in security Get flexible access with customizable queries, dashboards, and modeling Drive cultural transformation through organizational insights Drive cultural transformation through personal insights

18. Transform culture with insights from everyday work MyAnalytics Workplace Analytics Get personal, private productivity insights Focus, find balance, and strengthen relationships Work smarter with intelligent nudges in Office 365 Get aggregate insights on how your company works Run your business with real-time behavioral analytics Drive culture change with data and AI

19. Transform faster with Workplace Analytics solutions Available today Teamwork Empower teams to master their time Coming soon Sales productivity Supercharge sales by spreading top performer behaviors Manager effectiveness Engage and retain top talent by building a culture of manager excellence Discover opportunities for culture change using collaboration insights Measure progressand optimize for business impact over time Change habitswith personal insights and nudges in Office 365

20. Demo

24. We are committed to trust All data is handled within the Microsoft 365 Trust Boundary Customers have complete control over data aggregation, usage and access MyAnalytics is personal and private, and only the user has access to their insights Full support for GDPR compliance Learn more here: aka.ms/wpa-setup Join us tomorrow for a deep-dive into privacy and GDPR compliance: BRK2077, 10:15-11 Demo

25. The future of work Individuals Organizations Data, Intelligence and Control

26. Roadmap for Workplace Analytics and MyAnalytics Individuals Organizations Data, Intelligence and Control

27. Your next steps • Reach out to your Microsoft account exec to schedule a deep dive with a product expert • Try MyAnalytics today: • Office.com/MyAnalytics • Explore and ideate with your team • Insights.office.com • Aka.ms/MyAnalyticsSway

28. More on Workplace Analytics & MyAnalytics at Ignite

29. Please evaluate this sessionYour feedback is important to us! Please evaluate this session through MyEvaluations on the mobile appor website. Download the app:https://aka.ms/ignite.mobileApp Go to the website: https://myignite.techcommunity.microsoft.com/evaluations