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“Volunteers are the lifeblood of museums”

Working with Volunteers at HMS Unicorn. “Volunteers are the lifeblood of museums”. - Volunteers Toolkit, Museums Galleries Scotland. Finlay Raffle Visitor Services finlay.raffle@frigateunicorn.org. HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org. Staff. Volunteers.

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“Volunteers are the lifeblood of museums”

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  1. Working with Volunteers at HMS Unicorn “Volunteers are the lifeblood of museums” - Volunteers Toolkit, Museums Galleries Scotland Finlay Raffle Visitor Services finlay.raffle@frigateunicorn.org HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  2. Staff Volunteers 2x Full time (1 grant funded) 3x Part time (1 grant funded) 20-25 core volunteers (with additional occasional volunteers and trustees) HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  3. Info & Organisations Provide advice and toolkits for heritage organisations and museums working with volunteers Help volunteers and organisations with volunteers in Dundee (www.volunteerdundee.org.uk) (www.museumsgalleriesscotland.org.uk) HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  4. MGS Volunteer Toolkit MGS Volunteer Toolkit provides checklists, tables and samples of everything you might need when working with volunteers: • Action Plan (e.g. where your organisation currently is and where you want to go, how volunteers fit into that and SWOT analysis) • SMART Objectives (what do you want volunteering in your organisation to look like) • Policies & Procedures (help to support your volunteering programme) • Stages of Volunteering (recruitment, retaining/supporting, and recognising) • Legal Issues (insurance, PVG checks, health & safety etc.) HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  5. Different Types of Volunteers “People have different reasons for volunteering. To retain volunteers you need to understand their motivations for volunteering and how you can embrace them.” - Museum Galleries Scotland 1. Short Term/Placements • Defined time-frame and purpose • Looking to deliver a specific task • Possible learning outcomes and skills • Could last between approx. 3-6 months 2. Long Term • No defined time-frame (longest serving +30 years) • May have specific interests or looking for general involvement HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  6. Finding Volunteers - Working with Partners • Sea Cadets – general activities at the ship and around Victoria Dock • The Inclusion Group – helping with garden area and some ship maintenance • University of Dundee – student placements around marketing, event management and digital/IT work • University of St Andrews – 3-month student placements working on exhibitions, museum outreach and collections management HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  7. Volunteering at Unicorn • Recruitment • Providing description of positions/roles & info about organisation • Application/registration forms • Informal chats/meetings with potential volunteers • Induction • Welcome, introduce to team and show around ship • Health & safety • Basic induction training (e.g. how things work) • Training • Could be customer service, fire training, museum handling etc. • Retaining • Making volunteers feel valued/recognised, conducting evaluations and ensuring a fun, sociable atmosphere HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  8. The Social Side Dundee Museum of Transport Taymara Boat Trip Verdant Works HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  9. Royal Yacht Britannia, Edinburgh Glenlee aka The Tall Ship, Glasgow HMS Trincomalee, Hartlepool HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  10. Recognition • For HMS Unicorn - • Volunteer Friendly Award (through Volunteer Dundee) • For Volunteers - • Youth Volunteering Award Finalist (Volunteer Dundee) • It’s Your Neighbourhood (Keep Scotland Beautiful & the RHS) • Marsh Volunteer Award (National Historic Ships) HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  11. Benefits of Volunteering HMS Unicorn Volunteers • New skills, talents and expertise • Build a stronger team and community for the organisation • More tasks can be accomplished • Bring new ideas and energy • Can learn new skills • Gain work experience and help develop careers • Provide weekly structure and social engagement • Become part of a team and contribute to community HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

  12. Thanks for Listening Contact: Enterprises, individuals and communities all benefit from volunteering Finlay Raffle finlay.raffle@frigateunicorn.org Or: Lucy Richardson (Volunteer coordinator) museumevents@frigateunicorn.org HMS Unicorn Victoria Dock, Dundee, DD1 3BP www.frigateunicorn.org

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