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CEO's View on Valuable Assets: Technology

Explore the perspectives of top CEOs on the most valuable assets in their organizations, with a focus on technology and its impact on back-office infrastructure, product, customer channels, human capital, culture, inventory, and R&D/innovation.

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CEO's View on Valuable Assets: Technology

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  1. CEO’s view on the top five most valuable assets Technology (back-office infrastructure) 1 “Human capital value, in all eight nations, exceeds the value of physical capital.” Technology (product, customer channels) 2 3 of leader-respondents said that they see people as a bottom-line cost, not a top-line value generator. Culture of respondents have experienced shareholder pressure to direct investment towards tangible assets like technology. 4 Inventory 5 R&D/Innovation CEO’s view on the most prized qualities in leaders Understanding of organizational transformation through technology 1 1 2 Knowledge of technology 3 Innovation capability 4 Technical capability 5 Financial capability/understanding 6 Sales excellence/growth 7 Understanding of customer 8 People and culture capability/understanding Korn Ferry survey with 800 responses from top leaders in eight nations

  2. Clarity gives purpose and direction

  3. Create Clarity

  4. Q 1. Does your organisation know what it stands for? Yes – we have absolute clarity and our culture is a living, breathing representation of that ethos Almost – we have a clear and compelling ethos, but have still a way to go to make it part of the DNA in everything we do Not quite – if you ask our people, it would be hard for them to nail it to a mast, but there are good intentions in the way we operate today No – words like ‘ethos’ and ‘purpose’ are up there with ‘reaching out’ and ’socialise the idea’ on our organisation’s bull***t bingo card

  5. Climate is everything

  6. Nurture Climate

  7. Q 2. Do you have a set of agreed visible, demonstrable actions that leaders do to demonstrate commitment to people and customer? Yes – if you surveyed our people right now they would be able to cite at least 3 examples of VDA’s in our organisation Sort of – there is good leadership intention in our organization and leaders demonstrate commitment in their own ways but nothing is formally known Ish – people would cite examples from lower levels of management, but examples would be thin for more senior levels of leadership No – the Ivory Tower is actually the name of the board room in my organisation

  8. Q3. Does your organisation have a permission culture? Yes, we have a culture of full permission and we have stories in abundance to perpetuate the Artificial Intelligence engine of human judgement We’re getting there – our people would say they are empowered to do the right thing but it is inconsistent We’re working on it – we have some “head in hands” moments but we understand the value of a permission culture and leader intention is good No – people should never be trusted with decisions. For all answers : see process. If process is absent, see Ivory Tower

  9. Change the Conversation

  10. Change the Conversation

  11. Be Curious

  12. Be Accountable

  13. Lean In

  14. How will you inspire these mindsets?

  15. Peak End

  16. 20 word test Pen So Necklace Eye Carrot Cup Sparrow Leaf Turnip Cat Jumper Music Diamond Pigeon Turnip Football Pencil Match Wee-wee Eagle

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