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Implementing Quality Measures for Community-based Palliative Care Programs

Learn about the implementation of standardized quality measures for community-based care programs for seriously ill patients. This workshop explores the use of data collection, integration into workflow, and the generation of robust reports to improve the quality of caring.

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Implementing Quality Measures for Community-based Palliative Care Programs

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  1. Palliative Care Quality NetworkSteven Pantilat, MDKates-Burnard and Hellman Distinguished Professor of Palliative Care, UCSFDirector, PCQNImplementation of Quality Measures for Community-based Care Programs for Serious Illness: A WorkshopNational Academies of Sciences Engineering MedicineApril 17, 2018 Improving the Quality of Caring UCSF Palliative Care Program

  2. PCQN National learning collaborative committed to improving the care of seriously ill patients and their families • 111 Member Organizations • 69Community Hospitals • 14 Academic Hospitals • 11 Public Hospitals • 17Community-Based Orgs Improving the Quality of Caring UCSF Palliative Care Program

  3. PCQN Feasible Standardized dataset 23 EHR integration Note template Discrete fields Data download/upload Web Direct entry Paper collectionentry Clinically meaningful, IDT care Patient reported outcomes Pain POLST Improving the Quality of Caring UCSF Palliative Care Program

  4. PCQN Easy to use, robust reports Benchmarks to all and similar teams Community-Based:2017 >10,000 visits, >3,500 patients 2,095 reports Inpatient: 2013 >140,000 patient encounters 45,945 reports Improving the Quality of Caring UCSF Palliative Care Program

  5. PCQN Data Reports

  6. PCQN Reports

  7. PCQN Reports

  8. PCQN • Standardized, patient-level outcome data collection is feasible • Focused, clinically meaningful • Integrate into workflow • Team members engage with data when they can • See it- easily generated reports • Use it- team feedback, local, QI, accountability • Share it with a community of like-minded people Improving the Quality of Caring UCSF Palliative Care Program

  9. PCQN Angela Marks, Deputy Director angela.marks@ucsf.edu 415-476-0862 Rachel Stone, Program Coordinator Rachel.Stone2@ucsf.edu 415-476-4835 Improving the Quality of Caring UCSF Palliative Care Program

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