Agenda

2. Agenda • Welcome, introduction and apologies • Chief Executives Report • Annual Review • Finance Report • Annual Accounts • Questions and Answers

3. Frances Street Chairman

4. Refreshing our values Health is our passion, with patients at the heart of everything we do Exceptional care as standard Actively supporting each other to do our jobs Responsive, professional and innovative Trusted to deliver

5. Simon Gilby Chief Executive

6. Annual Review • Consistently providing safe, high quality care and services • Care Quality Commission registeredall services without conditions • Met or exceeded 98%of our contractual targets • 1.1 million patient contacts with business growth into Cheshire and wider Merseyside

7. Annual Review • Listening to our patients carers and staff • 30% increase in patient feedback • Openness and transparency in updating safety and performance • Achievement of our quality objectives outlined in our ‘Quality Account 2012/13’

8. Annual Review • 96% of patients recommending our services to family and friends • Over4160members(Sept 13*) • 81% of staff happy with the quality of work and patient care they provide • Workedcloselywith our commissioners and partners in providingsafe, high quality services *March 2013 - 3600

9. Looking forward • Demand for health care is increasing • Over 25% of the population are 60+ • We need flexible and targetedservices • We need holistic and integrated approaches to care • Patients and service users are partners

10. Looking forward • Maintaining quality in context of a challengingeconomic climate • Continue to secure existing core business • Maximise development opportunities • New and different services • Building on strong partnerships

11. Foundation Trust Our commissioners support it Our staff support it Our patients and the wider community support it 2014: Monitor assessment and FT approval April 2013: Well established NHS Trust – embedding integrated and partnership working across primary, acute and social care in Wirral. April 2011: Newly formed NHS Trust – as recommended by SHA, PCT Cluster and CCG Commissioners. Pre March 2011: Provider arm of an award winning PCT. (HSJ PCT 2007 Award)

12. Steve Wilson Finance Director

13. Annual Review-Finance • Achieved all of our Statutory FinancialDuties for a second year • Received £66m for delivering healthcare services across Wirral and beyond • We delivered a surplus of £917k • We invested £500k on capital and infrastructure items • We delivered £2.8m of efficiency savings

14. Where does our fundingcome from? • Trust received £66.5m for delivering healthcare services to patients • Trusts total income comes from the following sources:

15. How do we spend our funding? • We spent a total of£65.6m in the delivery of our services to patients • The majority of our income £46.9m was spent on staff costs • Total costs broken down as follows:

16. Statutory Duties

17. Our Financial Future • Contract Income growth of 8.5% in 2013/14 • Deliver £3.3m or 4.7% costs savings in 2013/14 through cost improvement plans • To achieve a further 17%saving of total costs by 2017/18 • Continue to respond to changes in the NHS commissioning landscape • Continue to respond to the increasingly competitivemarket through the Any Qualified Provider (AQP) contracts

18. Cost Improvement Challenge • The NHS nationally needs to make efficiencies • Weallhave to play our part • It’s a big part of our business plan • Cost improvement isn't just about saving money • It's about being flexible, creating new learning opportunities, being responsiveand working smarter • We must ensure quality of care is not compromised in delivered savings and efficiencies

19. Questions & Answers