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Consumer Empowerment May 15, 2012

STRIKING A BALANCE IN THE MIDST OF CHANGE May 13-16, 2012 Québec City, Québec (Canada). Consumer Empowerment May 15, 2012. Presented by: Alparslan Bayraktar Commissioner Energy Market Regulatory Authority of Turkey (EPDK). Outline. C onsumer Empowerment Responsibilities of NRAs

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Consumer Empowerment May 15, 2012

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  1. STRIKING A BALANCE IN THE MIDST OF CHANGE May 13-16, 2012 Québec City, Québec (Canada) ConsumerEmpowermentMay 15, 2012 Presented by: Alparslan Bayraktar Commissioner Energy Market RegulatoryAuthority of Turkey(EPDK)

  2. Outline • ConsumerEmpowerment • Responsibilities of NRAs • Role of Utilities in Empowerment • Conclusion

  3. ConsumerEmpowerment • Promoting competitive markets in the interest of consumers • Transformation/liberalization of theenergymarketswas a big step (especially network industries) • New era: Transformation towards consumer-centric mechanisms • Real Choices, accurate information, awareness, transparency and the confidence in the market

  4. Towards New Era ConsumerEmpowerment

  5. EmpoweredConsumers Model • Well designed and functioned model will address: • Supply Security • Climate Change • Efficiency • Sustainability

  6. ToolsforEmpowerment • Measurement and verification of demand response • Meter data reporting, advance notification, telemetry and meter accuracy • Ensure more effective evaluation of the performance of energy efficiency products and services • Product innovation and marketing strategies • Ecological Intelligence: Know your impact, favor improvements, share what you learn • Smart Grid, Smart Metering, Smart Solutions, etc. but most importantly SMART REGULATION • Regulatory Impact Assessment

  7. DemandResponse • Effective deployment of demand response • Increase power system flexibility • Deliver greater electricity security and market efficiency • Meter data reporting, advance notification, telemetry and meteraccuracy • Moving from demand side management to demand response • Price based demand response • Incentive base demand response • Apply smarter information technologies • Vulnerability to cyber threats • Need to be smart about grid security

  8. KeyElementsforConsumerChoice

  9. Role of Utilities in Empowerment • Utilities are not only service providers but alsogateways to the marketforconsumers • Improve Utility Accountability • Reliability Targets • Intelligent grid program oversight • Performance based rates

  10. Conclusion • Marketsareforconsumers: Soaretheregulations! • Then… • Determinetheneedsappropriately: service quality, alternativechoices, costs, environmentalorsocialconcerns, etc. • Findsolutionsforandwiththeconsumers • Be transparent • Includeconsumers in thewholeprocess • Assurethemabouttheoptimality of thesolution

  11. ThankYou! • Alparslan Bayraktar • Commissioner, EPDK, Turkey • abayraktar@epdk.org.tr

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