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Discover how to accelerate product development by identifying emerging trends and understanding user needs through techniques like observation and persona development. Learn from real-life examples and get ready to put your ideas through the product development process!
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Putting the ‘Rapid’ in ‘Product Development’ Patti Bao + Vivek Rao Berkeley Innovation innovation.berkeley.edu
Roadmap Invention You Develop a Successful Product Need finding
Caveman learn? TRENDS!
Trends of Evolution • 1940s: Genrich Altschuller studies >200,000 patents Object segmentation Dynamization
Trends Exercise • Each group get a box • Arrange each item in trend order • Brainstorm future products in the trend • Each group explain to the class: • What’s your trend? • What’s coming next?
Trends: It Works! • Samsung’s Technology Innovation Center: $100 Million annual savings • Rotary compressor design: $10 Million + 9 patents http://www.imeche.org.uk/manufacturing/a5_triz_mumbo_jumbo.asp TRIZCON2005, the annual conference of the Altshuller Institute, in Brighton, MI USA, April 2005.
But … • More inventive = better product?
The Bridge: Need Finding • People don’t want Trends: they want their needs met. • Find out what people need: develop a better product
Need Finding Interviews How do I find out what people need? Observation Personas
Observation • Do you poke n’ squeeze meat before you buy it?
Observation Do you look both ways when you cross the street?
Observation Activities Environment Interactions Objects Users
Personas • User profile to make design decisions • BI’s Better Bin project Patrick could care less about recycling Jon’s interested, but too lazy Cecilia uses the current system Laurel’s an eco-activist
Recap • Trends of Evolution: A systematic method of technological innovation • Need-finding • Interviews • Observation: Revealing things people wouldn’t say • Personas: Developing user information to make design decisions
Now it’s YOUR TURN. Take an idea through the entire product development process … in two days.
What will you tackle? • 10 minute brainstorm on box problems • Write down everything you can think of
How will you tackle it? • 5 minutes to plan need-finding • Each group, develop 5 personas: different users, different experiences • Each group, bring in some evidence of need-finding: Interview, photograph, observe!
ASSIGNMENT • Photos, testimonials , AEIOU notes from observations of takeout box users • Come up with 5 personas per group • You do not need to turn this in but you will be using it for prototyping! • Be ready for the GOOP!
Acknowledgements • Jono Hey • Alan Van Pelt • The entire Berkeley Innovation team innovation.berkeley.edu