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RESA Project: Key Lessons

Presentation at the RESA Final Review Meeting Monday, 06 th December 2010, New Delhi Rajesh Kumar. RESA Project: Key Lessons. Lesson 1: Capacity building of consumers: Important. Most of the consumers are unaware of reforms and redressal process

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RESA Project: Key Lessons

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  1. Presentation at the RESA Final Review Meeting Monday, 06th December 2010, New Delhi Rajesh Kumar RESA Project: Key Lessons

  2. Lesson 1:Capacity building of consumers: Important • Most of the consumers are unaware of reforms and redressal process • Lack of reliable information and capacity to intervene • Communication gap between policy makers/regulators and consumers • Weak complaint redressal mechanism

  3. Lesson 2:Consumers are sensitive toward reforms • Consumers need more information on reforms • Ready to pay more price for improved quality • More sensitive towards energy conservation issues • Provide required co-operation to manage the system effectively – community based approach

  4. Lesson 3: RESA was accepted as a useful model • Generating awareness on reforms issues • Creating interactive platforms for key stakeholders • Addressing systemic problems of consumers • Making consumers aware of their responsibilities and rights

  5. Lesson 4: Sincere effort is always appreciated • West Bengal: Consumer Assistance Cells (CONASC Project) • Rajasthan: Study to build awareness among CSOs to demand for DSM and RE in India -- DREC project) • Nepal: Appointed one of the RG members as member of electricity tariff commission • Bangladesh: Active participation in pubic hearings by CAB

  6. Lesson 5: RESA should now focus on… • Extensive approach: covering more areas/districts • Intensive approach: focus on green energy • More sensitive approach towards territorial issues • Action oriented research - such as developing community managed distribution system

  7. Thank Yourajeshmdur@rediffmail.comhttp://www.cuts-ccier.org/RESA/index.htm

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