1 / 20

27th June 2011

27th June 2011. VisitEngland Welcome Airport Seminar 1 st February 2012. About Gatwick. UK’s second largest air gateway Busiest single-runway airport in the world Average 53 aircraft movements per hour Over 200 destinations - more than any UK airport

mead
Download Presentation

27th June 2011

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 27th June 2011 VisitEngland Welcome Airport Seminar1st February 2012

  2. About Gatwick • UK’s second largest air gateway • Busiest single-runway airport in the world • Average 53 aircraft movements per hour • Over 200 destinations - more than any UK airport • Around 32 million passengers per year with over 70 airlines • 25,000 people employed on campus – 2,200 directly • 28 miles south of London; excellent transport links Acquired by Global Infrastructure Partners on 3 December 2009

  3. New Ownership 42% 15.9% 12.7% 12.1% 17.3% Global investors with GIP as controlling shareholder

  4. Strategic priorities Competing to grow and become London’s airport of choice • Deliver the best passenger experience • Help our airlines grow • Increase value and efficiency • Protect and enhance our reputation • Build a strong environment, health and safety culture • Develop the best people, processes and technology

  5. Deliver the best passenger experience

  6. We’ll treat you as our guest

  7. Compliments up Complaints down Security complaints down Compliments about helpful staff up Baggage complaints down Average security queue We hate queues

  8. We love to be on time

  9. Infrastructure transformation well underway

  10. North Terminal Interchange £25m

  11. North Terminal Extension £73m

  12. Multi-Storey Car Park 6 £17m

  13. Rail Station Enhancement £53m

  14. South Terminal Forecourt £31m

  15. South Terminal Security £45m

  16. South Terminal Immigration £8m

  17. South Terminal Pier 2 £40m

  18. South Terminal Concourse £21m

  19. Inter-terminal shuttle £47m

  20. Conclusion Compete to grow and become London’s airport of choice Changing the face of Gatwick

More Related