Afaria — Mobile Device Management and Security

1. Afaria—Mobile Device Management and Security

2. Agenda The changing face of mobility Mobility concerns Managing the lifecycle Information Anywhere Suite What is Afaria? Integrated management and security Sybase overview Questions and answers

3. Mobility is maturing • Wireless connectivity is proliferating • End users want convenience, enterprises want ROI • Management and security remain key concerns

4. What’s driving mobility? The landscape where data is managed has changed Large business is becoming more globally distributed Enterprises are increasingly mobilizing their workforces Mobile application deployment is becoming ubiquitous Front lines are evolving into a mission-critical computing environment Server applications installed in an ISV’s customer sites ISV applications with databases hidden under the covers Mobile applications used by field workers and sales forces Explosive Data Growth Wireless Access Ubiquity Proliferation ofMobile Devices Demand forReal-time Information Mobile DeviceManagement Mobile DeviceSecurity Shifting business needs is driving the requirement for robust mobile device management and security

5. Mobility brings new challenges • Networked computers • Unlimited bandwidth • No need to prioritize bandwidth • Local support for users • IT can easily get to devices • All Windows PCs • Physical building security • Mobile devices • Bandwidth is limited • Applications get priority bandwidth • No local support • IT may never see devices • Variety of devices and platforms • Easily lost or stolen

6. Common solutions fall short • Management via application • Limited capabilities with app focus • Insufficient platform management • Poor coverage of mobile platforms • Lack of integration with enterprise infrastructure • Desktop management • Insufficient endpoint security • Built for high-speed constant connection • Poor coverage of mobile platforms • Complex implementation and ongoing use

7. Managing the device life cycle Re-provisioning Provisioning Update policies Access controls update Security configuration policy Vulnerability assessment Re-image device Redeploy software assets Image-change control Asset and inventory classification Decommissioning Production Device wipe Access controls update Firewall, IPS, NAC, VPN Data protection Inventory and directory update Restore baseline or dispose Logging and policy enforcement Software/app distribution Monitoring Updating Firewall violations Exploit response/statistics Patch management Security updates Remote control/log-in User activity logs Change alerts to administrator Application/settings updates Secure Manage

8. Information Anywhere Suite • Heterogeneous mobile platform • Broadest support of devices,connections, back ends • Always-available architecture • Online or offline, smart client • Enterprise synchronization • “Enterprise-strength” mobility • Flexible back-office integration • Scales as your business grows • Management and security • Integrated management and security for total protection • Security a part of every component PROVEN, OPTIMIZED SUITE OFLEADING MOBILITY PRODUCTS

9. What is Afaria? Management + security from a single solution Broad breadth of management Comprehensive Security Manages and secures virtually all enterprise device types Optimized for remote environments Integrated with desktop management Market-leading technology

10. IDC mobile device management forecast • Excerpts from the IDC report • IDC forecasts the worldwide market for MDM enterprise software will grow to $345.0 million in 2011 • Sybase iAnywhere is the 2006 Mobile Device Management Enterprise market share leader. Afaria has been the market leader since market sizing began • Sybase iAnywhere’s tight integration between mobile device management and security will become increasingly important as enterprises look to turn to one vendor for a mobility suite instead of point solutions to address each issue Source: IDC“Worldwide Mobile Device Management Enterprise 2007-2011 forecast and 2006 Vendor Shares”, Doc #208771, October 2007

11. What do we mean by manage and secure? • Manage • Remotely distribute software and software updates • Remotely distribute information and content • Remotely track assets, hardware and software inventory • Remotely perform OS and Software patch management • Remotely track software license compliance • Remotely maintain device configurations to corporate standards • Remotely backup and restore critical data • Secure • Encrypt over-the-air/Internet communications • Enforce password policies to secure access to the device • Enforce on device data encryption to secure the data on the device • Remotely enable device kill and data deletion for lost or stolen devices • Remotely deliver Win32 security patch updates • Assures lost or stolen devices are rendered unusable

12. Mobility concerns Fixes and refreshes Provisioning and recovery of devices Detailed picture of configuration and changes Fixes during pilot phase IT support costs and administrative overhead User productivity and downtime

13. Mobility concerns Asset visibility Hardware makes, models and versions Devices on lease Software license conformance

14. Mobility concerns Extended support for business Guaranteed distribution of critical content and documents Automation of business tasks

15. Mobility concerns End-user satisfaction Reliability Access to up-to-date information Downtime Overall adoption of the solution Visibility to who’s using it and when, and who’s not

16. Mobility concerns Security Size and portability of laptops and handhelds make devices easy to steal Operation outside of the company increases risk due to the unprotected environment Viruses and other malicious code Software and data not authorized by the company “Off-line” attacks Poor patching and management strategies

17. Afaria management capabilities Management Optimized for mobile environments and frontline devices OTA device provisioning Inventory and configuration Software deployment and updating Data backup and recovery Process automation and scripting Administrator permissions and tracking Interoperable with Microsoft Systems Management Server

18. Cox Communications CHALLENGE To update software on 3000 mobile devices used by service technicians in the field SOLUTION Sybase iAnywhere frontline management software automatically sends updates when users log in Automatic document distribution feature enables Cox to educate technicians remotely about technical changes and promotions BENEFITS Saves time by performing application upgrades at the ‘speed of sound’ Improved productivity as technicians can get their appointments without delay Dramatically reduced the cost of manually updating the mobile devices

19. Tennant Company • CHALLENGE • Improve processes for 600 field technicians responsible for equipment maintenance/repairs • Sustain its leadership position in the industry • Maintain a high level of customer satisfaction • SOLUTION • ServiceLINKSM field service application deployed on ruggedized Panasonic tablet PCs • Sybase iAnywhere frontline management technology • BENEFITS • Improved field service technician productivity • Increased ‘first time fixed’ rate • Up-to-date technical manuals and bulletins available to technicians • Increased customer equipment uptime • Reduced billing cycle from 10-12 days to 1-2 days

20. Afaria security capabilities Data protection in central systems with integrated server authentication Over-the-air (OTA) data encryption On-device security with power-on password, data encryption, inter-operable with push email Full disk encryption for machines running Windows 32 OS Protection against lost and stolen devices with data fading and lockdown, remote kill and data wipe Antivirus and Firewall protection for handheld devices, including call filtering

21. Colonial Supplemental Insurance • CHALLENGE • Secure data and applications on 3500 Panasonic laptops used by insurance reps across the U.S. • Provide reps with the most up-to-date information • SOLUTION • Sybase iAnywhere technology provides comprehensive management and security functionality including full disk encryption • BENEFITS • Comprehensive security solution that goes beyond full disk encryption provides the best protection against security breaches • Integration of management and security functionality reduces overhead and complexity associated with using multiple tools • Improved customer service resulting from the most up-to-date information on mobile workers devices • Achieved regulatory compliance

22. Value of integrated management and security solution • Financial considerations • Cost reduction — $ and IT resources • Reduced number of support contracts to maintain • Lowered mobile device TCO through elimination of vendor redundancies • Single multi-channel access gateway for mobility • Operational considerations • Single console to manage and secure laptops and mobile devices • Management and security tasks occur in a single connection • Integrated platform means solution will seamlessly work together: no need to “manage the gaps” • Improved technical product support • Reduced end-user device complexity

23. Over 22 years providing enterprise software Over 10 years providing mobile enterprise software Market leader in information mobility software 4000+ employees in 60 countries 700+ employees focused on Information Anywhere Excellent financial stability U.S.$1.026B revenue in 2007 Revenue growth 17% Y/Y U.S.$738M cash Sybase overview Sybase is the largestglobal company exclusively focused on information management and information mobility software to help deliver information at the point of action.

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