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Case history 2011 VitaminCenter srl, a leading company in the field of the distribution of nutritional supplements, adopted an advanced information system for managing logistic and administrative procedures. Kirio, the software house from Bologna, implemented the Mago.net and K-Logistic platforms: product traceability, easy management of batches as well as quick picking and delivery are their main advantages. VitaminCenter: Fromorderto delivery in 24 hourswithMago.net and Kirio’s IT How Mago.net improved Customer needs In early 2010 Kirio started implementing K-Logistic, the software planned to manage - in a slim and smooth - way the warehouse and the distribution, including Microarea’s ERP Mago.net system. Now the workflow is carried out according to the following modus operandi: the customer purchases the item on the website, the order is automatically downloaded in real-time by the Mago.net management system and on the worker’s PDS, who then proceeds with the picking by using the barcode. This is where K-Logistic is called into action, automatising also the workflow towards the carriers, sending tracks for the shipping stickers and for sealing the packages. Every movement is set up a priori and registered. The shipping is carried out with carriers, after the delivery notes have been generated automatically by Mago.net. Furthermore the set up infrastructure secures a constant connection between the website and the two platforms. An importantstepwasalsotakenregarding the arrivalof the goods. WithK-Logistics the suppliersbatchnumbers are connectedto the item’s code, while a label, whichassociates the item to the batch, isprintedby the workerswith a wireless printer on theirbelts. Thisautomationallows the batchtobetreatedas a whole and on timefor the wholecycle, thusguaranteeing a 100% traceabilityof the items. Furthermore, at the arrivalof the goods, the system registers the items’ expiry date tomanage a “pre-expiration” withtargetedpromotions, with the resultthat the end-userisalwayssuppliedwithfreshproducts and a correct turnover iskept at the warehouse. As far as the showroom isconcernedanapplicationprogrammehasbeendeveloped, ableto download the batches on schedulefrom the system alsoduring the sale period. www.kirio.it
Case history 2011 VitaminCenter: Fromorderto delivery in 24 hourswithMago.net and Kirio’s IT Customer Facts The history of the VitaminCenter company is the perfect example of how passion can lead to a company able to conquer an important place in its sector in just a couple of years. In the year 2002 a small shop selling fitness items turned into an online store, distributing nutritional supplements, natural and organic products, beauty items, sportswear and accessories. This was a fortunate step for the company with fast growth, which lead to today’s 50,000 active customers all over Europe, mainly end-consumer and fitness centres, a huge warehouse and the opening of a show room in Zola Predosa, in the province of Bologna. Several crucial characteristics are involved: real-time shipping in 24 hours, the website’s ease of use, high-quality brands, a computerised warehouse with high availability. Company needs VitaminCenter’s evolution comes along with further needs regarding information technology. “We felt the need of a higher impact of information technology, supporting the development in the different areas. Managing hundreds of shipments every day and a huge warehouse more or less by hand in some areas, such as the picking and the delivery notes, meant that there was the risk that we couldn’t satisfy the clients regarding delivery times and availability of the products.” www.kirio.it
Case history 2011 VitaminCenter: Fromorderto delivery in 24 hourswithMago.net and Kirio’s IT Prospect “The steady dialoguebetween the differentsystemswithour website enablesusto show the products’ updatedavailability online in real-time. The incominggoods are ‘catalogued’ by the management system and automaticallyavailablefor the end-consumer, asifhe or shewouldseeourwarehouse online. Therefore the client can’torderitems, which are not in stock. Thisishowweavoid delivery delays,” Gisiexplains. Anotherconsequenceis the possibilitytoavoidwarehouseoverload, toensure at the sametimethat the stock correspondsto the averagedailyorders and to the diversityof the purchaseditems. “The programmeenablesusto set up statisticsregardingincreasedconsumption and thereforekeeping the warehouseperfectly under control.” www.kirio.it