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Mobile guide system in museums through the use of portable game devices

Mobile guide system in museums through the use of portable game devices. Hiroyuki ARITA-KIKUTANI The National Science Museum, Tokyo (JAPAN). Introduction. Promotion of the utilization and telecommunication technology “e-Japan Strategy” Multifunction of Japanese mobile phone.

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Mobile guide system in museums through the use of portable game devices

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  1. Mobile guide system in museums through the use of portable game devices Hiroyuki ARITA-KIKUTANI The National Science Museum, Tokyo (JAPAN)

  2. Introduction Promotion of the utilization and telecommunication technology “e-Japan Strategy” Multifunction of Japanese mobile phone ・Built-in internet access ・Camera ・Contactless integrated circuit card ・Watching TV ・Listening to music (MP3 player) Subscribers : nearly 100 million 90% subscribers can access Internet

  3. Audiovisual tours by mobile terminals Maintenance free Cost saving Cross-institutional guide

  4. PlayStation Portable™ (PSP) Nintendo DS™ Mobile game devices

  5. Easy to update information Common audiovisual guide with other devices Mobile game devices Shipped more than 20 million (4 million in Japan) PSP Nintendo DS Playing MP3 files built-in additional software needed Viewing Photos, Videos built-in additional software needed USB connection to PC ○ × Wireless LAN(Wi-Fi) built-in built-in Internet Browsing built-in additional software needed Camera available accessory × Screen 4.3 inch 3 inch × 2

  6. iPod Mobile Phone PSP, Nintendo DS Common Mobile Guide Museums

  7. Purpose of this trial To examine the possibility for the application of the guide system through the use of mobile game device at museum Suitability Museum Game device Usability Do visitors manipulate without difficulty? Popularity of Contents Expanded information? Quiz? Potential Needs What do visitors expect? ?

  8. The National Science Museum, Tokyo, JAPAN (NSM) Established 1877 Comprehensive science museum 60 curators More than 3 million collections 1.5 million visitors per year

  9. Permanent Exhibition ★Automated PDA guide ★Detailed Information about exhibition by Kiosk terminals Trials ★Audio guide by mobile phone (2004) ★Quiz program by mobile phone (2005) ★Podcasting (2005, 2006) The New Annex “The History of Life on Earth - Human Beings in Coexistence with Nature”

  10. Outline of the trial Period : 17 days in August 2006 (3-7, 11, 12, 15, 17, 19, 22-28) Model : PlayStation Portable Exhibition : “Mass Stranding in Melon-Headed Whale”

  11. Outline of the trial Period : 17 days in August 2006 (3-7, 11, 12, 15, 17, 19, 22-28) Model : PlayStation Portable Exhibition : “Mass Stranding in Melon-Headed Whale” 1 What is Melon-Headed Whale? 2 Why do whales strand? 3 Introduction for the research project in our museum and collaborating institutions

  12. Outline of the trial Contents : “For general” and “For beginner” For General (72 pages) What is Melon-Headed Whale? Why do whales strand? Introduction for the research project Plus, Introduction of researchers and current research results Messages from surfers Related specimens in the permanent exhibition Introduction for the process of exhibition production

  13. Question Answer What does a Melon-Headed Whale eat? Fish and Squid Outline of the trial Contents : “For general” and “For beginner” For Beginner (36 pages) What is Melon-Headed Whale? Quiz Why do whales strand? Illustration Introduction for the research project Short text and Photo Plus, 4 Map (Related specimens in the permanent exhibition)

  14. Data compressed file in our website PC USB connection Outline of the trial Delivery of Contents Participants Using their own PSP PSP for hire Questionnaire Evaluating the general usability of PSP as a guide tool Evaluating the content of this mobile guide Expectation of future development ★Using before and after visit ★Out of doors PSP

  15. Findings No. of participants : 160 Ownership rate of PSP Bringing For General 15/45 10 For beginner 33/115 15

  16. 1 Suitability Do you want to use this mobile guide during your next visit? Yes No For general 40 1 For beginner 109 3 Why?

  17. Key operation was difficult 5 Complicated linkage between pages 4 Out of control 2 Slow response 1 Key operation was difficult 5 Stylus pen needed 3 Unfamiliarity 1 Heavy 6 Not going together with luggage 2 Heavy 3 Not going together with luggage 1 Fragile 1 Big 1 Light 1 2 Usability of game device For General For Beginner Portability User-friendliness Not Good Good Not Good Good

  18. 2 Usability of game device For General For Beginner Text size Viewability of figures Large Appropriate Small Not Viewable Viewable

  19. 3 Popularity of contents For General For Beginner Good, Convenient Difficulty No. Ans. No. Ans. Easily understandable 16 Good usability 10 Information is in one’s hands 8 Studying before/after visit 4 Enhance engagement 4 Quiz, game 3 Detailed information 2 Extra information 12 Information is in one’s hands 5 Linkage with other exhibition 3 Same explanation as panel 2 Familiarity for the device 1 Just looking at the screen 11 Disconnected from exhibition 4 Bad viewability of figures 1 Small area of the guide 1 Difficulty of exhibition theme 12 Overabundance of information 2 Bad viewability of figures 2 Not user-friendly 1

  20. 3 Popularity of contents Impressive contents For General %comments %pages Stranding 10 27.0 20.8 Parasite of cetacean 9 24.3 18.1 Melon-headed Whale 8 21.6 20.8 Messages from surfers 6 16.2 5.6 Extra 2 5.4 8.3 Research project 2 5.4 18.1 Extra information 45.9 32.0 No. Ans.

  21. 3 Popularity of contents Impressive contents For beginner %comments %pages Quiz 55 59.8 41.7 Melon-Headed Whale 3 3.3 Stranding 28 30.4 27.8 Map 3 3.3 16.7 Research project 2 2.2 8.3 Gif animation 1 1.1 No. Ans.

  22. 4 What do visitors expect? Type of contents Hardware No. Ans. No. Ans. Audio guide 8 Video clips 4 3-D images 2 More quiz 2 Extra information 1 Nintendo DS 90 GameBoy Advance 31 Mobile phone 7 PC 2 No idea 4 Others 5

  23. 4 What do visitors expect? Place No. Ans. Zoo, Aquarium(guide of animals) 33 Art gallery (guide of works) 16 Entire gallery in NSM 10 Supermarket 7 Amusement park 4 Formal education 3 Natural park 2 Cultural heritage 1 Historical museum 1 Hospital (patient waiting) 1

  24. Summary Suitability Museum Game device Usability Generally good. Improvement of contents design needed. Popularity of Contents Extra information Quiz Potential Needs Audio guide, video clips : Content development Guide at other museums : Cooperation Other devices : One source for multiple use

  25. Next step Improvement of contents viewability, choice of media... providing “audiovisual” guide Cross-device mobile guide PSP, Nintendo DS, mobile phone and... Content delivery via Wi-Fi comparing the way of delivery Cross-institutional guide program with neighboring large zoo

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