1 / 46

The Better Health Channel

The Better Health Channel. Developing quality content for your website Welcome. Overview Welcome: Dr Chris Brook Introduction: Dr Jeff Langdon DepressioNet: Leanne Pethick. Child and Youth Health (SA): Pam Linke. Thanks and Close Lunch. Introductions and thanks

medwin
Download Presentation

The Better Health Channel

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Better Health Channel Developing quality content for your website Welcome

  2. Overview Welcome: Dr Chris Brook Introduction: Dr Jeff Langdon DepressioNet: Leanne Pethick Child and Youth Health (SA): Pam Linke Thanks and Close Lunch

  3. Introductions and thanks Better Health Channel Staff Kits and papers Content is king on the web Theme of our first seminar We do content in conjunction with YOU Thank you!

  4. Introductions and thanks Surveyed Content partners for preferences for seminars Positive response - topics requested were Content Marketing Evaluation Further seminars to follow

  5. Purpose of the seminar series Thank Content partners Provide professional development opportunities for Content partners Provide an opportunity for networking

  6. The Better Health Channel The Better Health Channel was launched in May 1999 by the Victorian Department of Human Services as part of the whole of government channels program that was designed to deliver government information in a consumer-centric way rather than through organisation-centric Departmental websites.

  7. The Better Health Channel The Better Health Channel was launched in May 1999 by the Victorian Department of Human Services as part of the whole of government channels program that was designed to deliver government information in a consumer-centric way rather than through organisation-centric Departmental websites.

  8. Health Education Legal Land Tourism Business Youth DHS DOI NRE EDN DSRD DOJ LGA FED NGO COMM www.betterhealth.vic.gov.au

  9. Government channels

  10. Government channels • Department of Human Services Victoria channels • Better Health Channel – Citizens, Health consumers • Clinicians Health Channel – Clinicians in public health • Funded Agency Channel – Funded businesses • KnowledgeNet (DHS Intranet) – DHS Staff

  11. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  12. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  13. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  14. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  15. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  16. Vision for the Better Health Channel To provide Victorian citizens access to comprehensive, quality-assured, locally relevant, accessible on-line health and health service information, either directly or through strategic partnerships with health information providers.

  17. Guiding principles of the Better Health Channel • * Improve health and wellbeing of all Victorians • * Provide high quality health information (accurate, up-to-date, comprehensive) • * Be accessible to all Victorians (NESB, special needs, information poor/remote/rural.

  18. Guiding principles of the Better Health Channel • * Improve health and wellbeing of all Victorians • * Provide high quality health information (accurate, up-to-date, comprehensive) • * Be accessible to all Victorians (NESB, special needs, information poor/remote/rural.

  19. Guiding principles of the Better Health Channel • * Improve health and wellbeing of all Victorians • * Provide high quality health information on line (accurate, up-to-date, comprehensive) • * Be accessible to all Victorians (NESB, special needs, information poor/remote/rural.

  20. Guiding principles of the Better Health Channel • * Improve health and wellbeing of all Victorians • * Provide high quality health information (accurate, up-to-date, comprehensive) • * Be accessible to all Victorians (NESB, special needs, information poor/remote/rural.

  21. Management The Better Health Channel is administratively situated in the Health Division of the Department of Human Services but has a Steering Committee representing all relevant Divisions within the Department. The Steering Committee provides overall policy and strategic management of the initiative. There is also an Editorial Advisory Board that provides policy advice to the Steering Committee on content matters. Dr Graham Rouch recently retired Chief Health Officer of Victoria acts as the Editorial Board’s Editor in chief. There is a staff of 8 EFT to manage the project.

  22. Content • The Better Health Channel is built on six main repositories of information • * Information (articles) • * Local services directory • * Calendar of events • * Health advice (monthly expert) • * Health news (from the ABC) • * Healthy recipes • There are also electronic postcards a medical dictionary and spell checker and, in development, a drugs dictionary.

  23. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory • * Calendar of events • * Health advice (monthly expert) • * Health news (from the ABC) • * Healthy recipes

  24. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory – 30,000 services and health practitioners • * Calendar of events • * Health advice (monthly expert) • * Health news (from the ABC) • * Healthy recipes

  25. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory – 30,000 services and health practitioners • * Calendar of events – 600 health and fitness events • * Health advice (monthly expert) • * Health news (from the ABC) • * Healthy recipes

  26. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory – 30,000 services and health practitioners • * Calendar of events – 600 health and fitness events • * Health advice (monthly expert) – 20 questions answered per month • * Health news (from the ABC) • * Healthy recipes

  27. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory – 30,000 services and health practitioners • * Calendar of events – 600 health and fitness events • * Health advice (monthly expert) – 20 questions answered per month • * Health news (from the ABC) – 20 per month • * Healthy recipes

  28. Content • The Better Health Channel is built on 5 main repositories of information • * Information (articles) - 1200 plus an extra 30 per month • * Local services directory – 30,000 services and health practitioners • * Calendar of events – 600 health and fitness events • * Health advice (monthly expert) – 20 questions answered per month • * Health news (from the ABC) – 20 per month • * Healthy recipes – 160 plus an extra 5 per month

  29. Partnering in content creation • Content is developed in conjunction with third party expert bodies (Content partners). • Some of these Content partners are DHS and other Govt business units but most are NGOs. • The main source of content on the Better Health Channel is in the Information (or articles) section. • There are also Content partners for managing the translations, creating the audio, maintaining the Local services directory, etc. • There are 220 content partners.

  30. Identifying content needs Content need is identified * By looking at National and State health information priorities * In response to user need (sophisticated search capture) * As a result of Content Partners’ priorities * In response to current events

  31. Developing new content * Identify information content need (Topic) * Find suitable Content partner (reputable health advocacy or representation body) * Partner provides content (or Better Health Channel develops suitable content in conjunction with Partner) * Article edited to Better Health Channel house style * Article approved by Chief Health Officer * Article approved by Content Partner * Partner signs agreement * Article is proofread * Article ready for publishing

  32. Publishing new content • * Article loaded into database • * Fact sheet (Acrobat file) created • * Translation done and loaded • * Audio recorded and loaded • * Metadata added for searching • * Relationships added • * Other links added • * Article published ! • * Article is reviewed by the Content Partner and Chief Health Officer at least annually

  33. Just make it interesting! • Finding content partners • * Departments’ own information units • * Reputable health agencies • * Advocacy organisations • * Patient support organisations • * Preference is for Victorian organisations • * Currently 220 Content Partners

  34. Usage

  35. Articles

  36. Articles • * Over 1.5 million articles read since May 1999

  37. Articles • * Most popular in October 2001 (up til 24th) Anthrax 1529 Hay fever is an allergy 578 Crohn's and colitis cause bowel inflammation 544 Depression is a constant feeling of sadness 539 Lupus is an autoimmune disease 517 Meningococcal disease 483 Bowel cancer 410 Trauma - reacting and recovering 382 Cholesterol explained 375 Eye disorders - common focussing problems 361 Obesity in children is caused by excess body fat 337 Long qt syndrome makes the heart beat too fast 317 Walking can help to keep you healthy 299 Chocolate 292 Ear and body piercing - avoiding infections 254

  38. Better Health Channel’s • Public Access Terminals • * Pilot program • * 130 terminals in health settings rural and metropolitan • * Internet enabled • * Currently under review

  39. Public Access Terminals - Usage

  40. New developments • Version 3.0 • Drugs dictionary • Personal stories • Video snaps • Panel rather than special guest • Patient information section • Healthy activities database • Service directory leveraging

  41. The Better Health Channel Thank you This presentation and all documentation available at www.betterhealth.vic.gov.au/home.nsf/admin

More Related