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Covid-19 has disrupted franchising industry like no other business in the growing industry. Almost every size of the business in every sector had to face operational problems including safety, compliance, customer retention and driving performance. But with so many changes on the day to day activities and with the rapid digitization of technology, the business must be able to offer the latest Franchise management Solution and business methods available. A once you accept that using technology makes running your franchise business easier and efficient, thereu2019s no coming back.
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10 things to look while choosing the right Franchise management solution
franchise management solution Covid-19 has disrupted franchising industry like no other business in the growing industry. Almost every size of the business in every sector had to face operational problems including safety, compliance, customer retention and driving performance. But with so many changes on the day to day activities and with the rapid digitization of technology, the business must be able to offer the latest Franchise management Solution and business methods available.
Online 24*7 support One of the basic functionalities of a franchise solution is its availability to offer 24*7 support. Even your customers and franchisees want a solution that is accessible whenever needed. Nobody would want a solution to get slow or stopped when your sales executives are dealing with leads or while the staff is uploading some important data. A franchise software must have an intuitive support system to ensure franchisees and staffs can work in collaboration with each.
Customized features and tools A franchise portal is an important way for the business to allow their users to log into their dedicated internal system so that they can access valuable data whenever they want. Franchisors, franchisees and leads can have their login access to a customized portal to view edit and check out needful.
Multiple integrations If you cannot do all of this with your software, then probably need a franchise management solution that integrates with the rest of your tools and optimize your entire franchise process. Integration must also include synchronization with tools and data outside your CRM.
Workflow Automation At the same time, a franchise management solution must help in automating redundant or low worth tasks to create most efficiency and enable your sales team to spend more time on high-value work, such as understanding customers motivation and moving towards a rewarding process.
Multi-platform utilization As a franchisor, you’re going to require a multi-platform management system, which is ideally a part of your franchise CRM software platform, built especially for franchise operations and to track all the activities taking place within a franchise system. Without continuous advancement in technology, it’s unlikely that users will only access the needful from just a computer device.
Cloud centered platform As a franchisor, you would surely not want to lose your data. With all the paperwork and folder within a large franchise business, it’s easy for significant data and records to get misplaced. Needless to say, the time it takes for a cloud-based franchise solution to browse through files to find information be it led conversion record, or franchise fee, is incomparable to other software solution.
User friendly and Intuitive One of the most essential must-haves of a franchise management solution is its intuitiveness and user-friendliness. There’s no point in using a franchise software that you can’t use properly. Of course, not everyone has the technical knowledge, that is why your franchise management solution needs to be easy to use and understandable.
Generate fast reports Gone are those days, when retrieving a decent report that involved organizing data manually and using your mind calculations to convert your representations into challenging numbers. Application software now can automatically generate graphic-rich reports on any entered data, such as sales report, lead generation report, franchise onboarding reports and more.
Easily customizable Franchise management solution is built to offer you a comprehensive solution for the entire franchise cycle. You have the option to easily customize it according to your needs.
Increased sales From the minimum cost of implementing the robust software to the automation of most of your tasks, there are a range of other factors that helps to increase the return on investment and sales, if you start using a franchise software. When all of the features are packaged together, everything mentioned about in here will ensure significant growth in sales.
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