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The business model for franchise consists of a franchisor who is responsible for managing the overall business, the franchise managing operation works in the middle and the consumer receiving the products are at the end. A Cloud-based CRM utilises cloud integration to simplify the franchisor operation by streamlining all the levels of a franchise business. Using BrandWide franchise CRM software, professionals can easily retrieve the information up or down through the different levels of management as per the need theyu2019re seeking.
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Discussion Outline • Cloud CRM integration • Intuitive reports and analytics • Automated workflows • Tracking of status & Source • Operational support • Do you need a franchise CRM? • If you don’t have any centralised source for information • Monotonous manual system of reporting • Redundancy and consistent data errors • If your sales process is inconsistent TODAY'S DISCUSSION
Have you decided to adopt a CRM solution for your franchise business, or you’re looking to replace the existing one? Don’t worry, BrandWide have you covered! Here in this article, we’ll get you hold of the best franchise CRM that fits the need of your organisation. So, let’s have a look at the features of the best franchise CRM software WHICH IS THE BEST FRANCHISE CRM FOR YOUR BUSINESS
CLOUD CRM INTEGRATION The business model for franchise consists of a franchisor who is responsible for managing the overall business, the franchise managing operation works in the middle and the consumer receiving the products are at the end. A Cloud-based CRM utilises cloud integration to simplify the franchisor operation by streamlining all the levels of a franchise business.
INTUITIVE REPORTS AND ANALYTICS In a franchise system, big data is a crucial tool that helps to provide a top to bottom view of the entire business. The franchise CRM is designed in such a way that makes it easy for franchise owners to recognise trends that are taking place across the business. How do you think you can manage all of that? This is when a well-managed franchise CRM software comes in to help and make it possible for you to pull out custom reports at a few seconds and helps you to determine the analytics given therein.
AUTOMATED WORKFLOWS Using a CRM solution helps you to effortlessly automate your redundant task, which otherwise would have taken a lot of time. By doing so, your sales team will be able to spend more time on high-value work, such as understanding the behaviour of customers and moving towards a rewarding process.
TRACKING OF STATUS & SOURCE To help you with this, a franchise CRM comes with a built-up lead management system that’s specifically designed to address franchise centred lead status and tracking system.
OPERATIONAL SUPPORT using a franchise CRM helps to offer all of this smart solution and facilitates processes across the franchise unit, so that functions are persistent at every location.
DO YOU NEED A FRANCHISE CRM? A franchise is like any other business that highly relies on its customer to achieve success. At the same time, a franchise’s sales are driven highly by customer relation. So, to have the best customer relationship as possible, you surely need a good CRM to connect and communicate with your customer base.
IF YOU DON’T HAVE ANY CENTRALISED SOURCE FOR INFORMATION If you and your team are still using spreadsheets, and google sheets to manage your billing, data and invoice to manage your stacks of business cards, then you’re losing the right opportunity. And over that, if you have multiple places where you store your franchise sales information, you’ll know you need a franchise CRM.
MONOTONOUS MANUAL SYSTEM OF REPORTING A franchise CRM can enable you to retrieve a customizable report on the basis of the information that’s relevant to your franchise operation. Automating your reporting process will certainly buy you some more time to focus on the most essential part of synthesising data.
REDUNDANCY AND CONSISTENT DATA ERRORS Keeping information outside of a franchise location is not so easy, there’s always a chance to of making valuable data errors and redundancy in work. But with franchise CRM software, your leads could easily walk through the door with your sales team. Thus, having all of your lead data in place and reducing the repetition of your work surely helps to ensure your franchise growth.
IF YOUR SALES PROCESS IS INCONSISTENT To overcome, standardising your sales operation is necessary so that your sales reps can concentrate on the thing they are best at. Now before you implement a franchise CRM, let me give you a warning that just getting a franchise CRM solution is not enough. A consistent process of sales needs more effort than just implementing CRM.
CONCLUDING LINES We guess, by now you’ve understood that for a small business it might be easy to manage customer relationship using a google or an excel sheet. But as you grow your franchise business towards a larger one, running your brand with a simple spreadsheet becomes impossible.
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